HR People Partner

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

With presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.

Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 3,000 employees across 55 different countries.

We are seeking an HR People Partner on a 6 month fixed term contract, who will be responsible for delivering expert HR advice and support to managers and employees across the business. This role also has the responsibility of supporting the Head of HR, APAC to deliver and implement key people initiatives and annual HR activities across Technology & Product functions in APAC. Additionally, the HR People Partner will be the point of contact for all employee relations matters across APAC for Technology & Product.

Key Responsibilities include:

• Support the Senior Leadership team in driving the HR strategy and implementing key people initiatives within the APAC region Product & Technology functions
• Consult, coach, advise and influence respectfully Senior Leadership, in line with the culture and values of our business
• Deploy critical annual HR activities, performance management, talent management process, career development planning, supporting delivery of engagement survey
• Execute on community events such as R U ok Day and NAIDOC week events for ANZ
• Drive ANZ annual CSR activities for all office locations
• Support end to end annual salary review process for all employees in APAC Technology & Product functions
• Works together with the business to identify and drive improvements in employee engagement
• Management of global benchmarking of roles using Mercer, WTW and relevant regional market data
• Provide timely, accurate and expert advice on the management of employee relations matters including assisting with the interpretation and application of employment legislation
• Manage employee-related investigations and disciplinary matters including employee warnings and dismissals for the R&D business
• Consult actively and regularly with leaders to ensure that they are informed and aware of progress of matters
• Work closely with with the Payroll Manager to support any legislative changes and compliance
• Ensure ANZ remains compliant with all relevant people legislation (OHS, Fair Work, EEO etc.) via appropriate policy, procedure, and training
• Work with CoP Workplace Experience and People Development as the regional HR representative

To be successful, you will possess the following skills and attributes:

• Tertiary qualifications majoring in human resources, industrial relations, or employment law
• Proven experience working in a fast-paced environment, with exposure to all aspects of human resources
• Strong demonstrated working knowledge of employment relations and/or a keen interest in employment law
• Demonstrated operational HR Generalist experience, with experience partnering with varied stakeholder groups
• Ability to analyse and interpret detailed information including legislation, awards, and agreements
• Experience leading and delivering key HR projects
• Strong stakeholder management skills and being comfortable working autonomously and with little supervision
• High-level problem-solving skills with the ability to identify issues, think creatively and recommend strategies, ideas, and opportunities for resolution
• The ability to negotiate, motivate, influence, and build relationships

We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win Together, Keep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering:

• WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
• PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest.
• TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
• TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
• TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

*Contract to commence 10th February 2025