HR People Partner (ER and Change)

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.

Since 2000, we’ve been keeping businesses connected.

At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.

Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.

The role of a HR People Partner ER and Change is key to the success of our growth plans as this will be supporting and implementing the People strategy. The role will require travel across our locations to build strong relationships with line managers and colleagues.  We are seeking a highly capable HR professional with the ambition and drive to succeed in a high growth business environment. 

The role of HR People Partner role has four main areas of responsibility:

• To lead people projects, initiatives and activity that contributes to the overall company performance including ER casework.
• Drive colleague development and ensure the business is continuously improving People through effective people management and ensure that legislation is adhered to. 
• Monitoring and influencing fairness and consistency in all activities connected with the management of all our colleagues.

• As Wavenet continues to acquire companies, you will support the TUPE Transfer process for new colleagues, supporting them to integrate into Wavenet teams.

The role holder needs to be different things to different people and key to your success is building strong internal relationships across the Group.  We are seeking an ambitious and customer centric individual to join our team.  It is desirable that you are CIPD qualified to level 5/7 standard and that you have at multiple years’ experience of working as a HR People Partner/ HR Manager.  You will need to demonstrate a strong track-record of both employee relations case work, and the ability to deliver impactful HR projects.  With the strong growth that Wavenet is experiencing, you’ll need to have the ability to multi-task and work to tight deadlines.

If you want to further your career in HR and get an all-round generalist experience from a vibrant and fast-paced organisation, this might be the role for you.

Responsibilities (but not limited to):

The extent of your duties will include but are not limited to:

• Be a trusted partner to the business, providing coaching and feedback to managers and colleagues.
• Develop, organise and facilitate Human Resources best practices and programmes to meet the strategic business needs.
• Supporting managers on all aspects of the employment life cycle including investigations, disciplinaries, grievances, TUPE and employment tribunals to minimise business risk and be able to manage ER caseload.
• Educate Management on policies and good practices across all aspects of people agenda guiding and influencing managers to ensure fairness and consistency in decision making.
• Provide guidance to resolve employee issues by evaluating and offering possible courses of action and direction for resolution.
• Assist in improving culture and morale and increasing performance through implementation and management of company recognition programmes and initiatives.
• Analyse data and draw conclusions making recommendations to increase colleague engagement to aid the people strategy.
• Monitor and review compensation and benefits guidelines and exceptions.
• Leading on broader change projects that impact the people agenda.
• Working closely with internal colleagues to build meaningful relationships to aid the HR team.

The successful candidate will have:

• CIPD qualified to level 5 or 7 standard and that you have at multiple years’ experience of working in a HR Business Partner/Manager role. 
• Demonstrable experience of Managing ER case work.
• Significant experience as a HR Business Partner / Manager in an office environment with a high level of attention to detail.
• Experience of providing excellent customer service.
• A team player and the ability to work with people of all working styles, backgrounds, experience, etc.
• Excellent influencing and interpersonal skills with the ability to communicate at all levels.
• Proficiency with the Microsoft Office Suite (Outlook, PowerPoint, Word, Excel).
• Ability to prioritise and handle multiple assignments at any given time.
• Ability to complete complex tasks and projects quickly, react with appropriate urgency to situations that require a quick turnaround.
• High levels of integrity and discretion as the role will see lots of confidential information.
• Must be flexible and able to commit the time required to get the job done in line with business needs.
• Highly organised with excellent time management skills and attention to detail.
• Able to take a flexible and adaptable approach to meet the needs of the organisation which may require regularly working at one of the Company’s other locations.
• A customer focus and a strong 'can do’ attitude.
• Eagerness to learn and develop and willing to go the extra mile.
• Reliable and approachable.

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

• Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.

• Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.

• Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.

Ready to join the UK’s largest managed service provider? 

Apply today or contact our friendly Talent Acquisition team for more information.