The Human Resources (HR) Generalist Senior Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless delivery of HR services to client groups within an assigned organization.
The role reports directly into the Global Head of HR Partnership for all Functions which covers Technology, Functions, HR and Operations.
Responsibilities:
- Manage a team across multiple geographies to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as deliver HR services and build capabilities to drive organizational performance
- Coach and develop managers to build manager and employee capability, lead Employee Relations (ER) issues with business managers, and ensure appropriate advice is given and actions in place
- Partner with Human Resources Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of solutions
- Coordinate and ensure seamless end to end delivery of global priorities and life cycle processes as well as Identify and resolve key complex and diverse HR issues
- Work with HRA global partners and regional Generalists to ensure consistent communication and delivery of HR solutions and processes as well as consult and coordinate with country HR partners to deliver regional activities
- Serve as a strategic business partner in recommending, developing, and executing business plans as well as develop and maintain working relationships with all key stakeholders and business leaders
- Manage multiple leaders responsible for teams of HR Generalists and monitors teams with regards to coaching/motivation, staff performance, compensation management, and career development
- Coordinate resources to ensure efficient delivery of HR services and focus on reengineering initiatives
- Direct and plan HR strategy for aligned HR unit including policy development and planning
- Anticipate, evaluate, and respond appropriately to developments in the local and international environments impacting HR policy
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 15+ years of relevant experience
- Experience in people management
- Demonstrated analytical skills
- Demonstrated leadership and relationship management skills
- Ability to work in a team-oriented environment
- Consistently demonstrates clear and concise written and verbal communication
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
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Job Family Group: Human Resources------------------------------------------------------
Job Family:Human Resources Management------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location Full Time Salary Range:$160,000.00 - $350,000.00------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 15+ years of relevant experience
- Experience in people management
- Demonstrated analytical skills
- Demonstrated leadership and relationship management skills
- Ability to work in a team-oriented environment
- Clear and concise written and verbal communication
- Bachelor's degree or equivalent experience
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.








