HR Operations Specialist

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand. 

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

HR Operations Specialist will have holistic ownership of our entire employee lifecycle at our Country office(s). The central focus will be to build on the core HR foundations that are already in place and take the HR service delivery for Wolt and Wolt Market to the next level.

• Full employee lifecycle support, from onboarding to off-boarding and everything in between, especially the employee queries via our ticketing system.

• Supporting the managers and teammates in the country / countries with all of their HR and people-related enquiries, policies, time-offs, benefits, compensation and other questions.

• HR system updates (e.g. Workday, Quinyx etc.), and associated employee data quality management.

• Maintaining employee and payroll data and ensuring that accurate monthly payroll input data is produced on time.

• Supporting in the writing and maintenance of people policies, manager guides and training sessions for team leads, as well as maintaining the Confluence pages.

• Drafting and advising on local benefits, HR legal and compensation related matters

• Working closely with our local partners, e.g. payroll and legal, to ensure that HR operations in the respective functions are running smoothly and compliantly.

• Driving a positive employee relations culture

• Supporting and developing any other HR processes and practices in the country / countries in close partnership with the Regional People Partner.

• Ensuring general HR compliance and managing employee relations cases.

• Participating in different HR related projects (e.g. Quinix, ADP etc)

Qualifications

• Strong knowledge of the legal landscape and statutory requirements when it comes to employment legislation, payroll and statutory reporting and preferably also knowledge of collective bargaining agreements

• Excellent communication and presentation skills 

• Strong leadership skills

• Excellent organisational skills and attention to detail 

• Excellent time management skills 

• Analytical skills 

• Rational problem solving 

• Conflict Resolution - Negotiating and finding common ground 

• Digital literacy in general

• Excellent English skills 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Along with a competitive salary and benefits, you will also be eligible for our stock option plan.You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.If you have any further questions about the position, you can turn to:

Paul Smith, Talent Acquisition Partner - [email protected]

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!