Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we’ve empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 500+ professionals across multiple countries, we are scaling globally to support travellers with seamless, unlimited data connectivity.
We’re not just connecting people—we’re enabling freedom and peace of mind, ensuring our users stay connected from the second they land, wherever their journey takes them.
The RoleAs our HR Operations Specialist, you will be the heartbeat of our Medellín hub, ensuring a world-class employee experience through seamless administrative execution and proactive office management. Your mission is to bridge the gap between global strategy and local operations, creating an environment where our team can thrive.
Key Responsibilities- Streamline the Onboarding Journey: Own the logistical lifecycle of new hires, from agreement creation to account provisioning, ensuring a warm and professional welcome.
- Optimize Hub Operations: Manage vendor relationships, inventory, and facilities to maintain a high-functioning, organized, and inspiring physical workspace.
- Champion Employee Experience: Serve as the primary point of contact for local queries, educating the team on benefits and resolving concerns with agility.
- Elevate Internal Culture: Lead the logistical execution of wellness activities, team-building events, and local celebrations that drive engagement.
- Facilitate Global Mobility: Coordinate local logistics, transportation, and hospitality for visiting international team members.
- Master Administrative Precision: Oversee PTO tracking, certificate issuance, and payroll inputs to ensure 100% operational compliance.
- 2+ years of experience in HR operations, office management, or administrative roles within fast-paced environments.
- B2 English Proficiency with the ability to communicate clearly across diverse, global teams.
- Technical Fluency in Google Workspace and Advanced Excel for data management and reporting.
- Exceptional Interpersonal Skills with a proven ability to negotiate with vendors and support internal stakeholders.
- Local Presence: Ability to work on-site at our Medellín office to manage physical operations.
- Experience working in a global scale-up or tech startup.
- A passion for travel and the digital nomad lifestyle.
- Highly competitive salary and opportunities for growth.
- A focus on work-life balance and a supportive, people-first culture.
- Wellness initiatives and local team-building activities.
Skills Required
- 2+ years of experience in HR operations, office management, or administrative roles within fast-paced environments
- B2 English proficiency with clear communication across global teams
- Technical fluency in Google Workspace and Advanced Excel for data management and reporting
- Exceptional interpersonal skills and ability to negotiate with vendors and support internal stakeholders
- Ability to work on-site at the Medellín office
- Experience working in a global scale-up or tech startup
- Passion for travel and the digital nomad lifestyle
What We Do
During a trip to Thailand, Pedro and Lidia, the founders of Holafly, experienced the frustration of not having an internet connection. Inspired by their own experiences, they came up with a simple but brilliant idea: why not allow travellers to buy data plans for any destination from their home country? Our passion for providing easy and convenient connectivity to travelers around the world drives everything we do. We love our work and we do it with pride. Stay connected wherever you go.
