Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
At Thermo Fisher Scientific, we work together to accelerate research, solve complex analytical challenges, improve patient diagnostics, drive innovation and increase laboratory productivity. We know that our people are the source of our global success, and we embrace the opportunities and challenges we face as one team. If you're looking for an opportunity that you can build your future on with a global leader, you'll discover that, at Thermo Fisher Scientific, each one of our extraordinary minds has a unique story to tell. And we all contribute to a singular mission—enabling our customers to make the world healthier, cleaner and safer.
The HR Operations Program Specialist plays a key role in driving the effectiveness of an in-house managed contingent workforce program. This position oversees the end-to-end contingent recruitment lifecycle across EMEA, APAC, and LATAM regions. The role partners cross-functionally with hiring managers, staffing agencies, HR, Procurement, and Finance to ensure compliance, operational excellence, and cost optimization across multiple geographies. The specialist leverages data insights, supplier strategy, and process expertise to enhance workforce outcomes, resolve complex issues, and continuously improve program performance in a global environment.
How you will make an impact:
Oversee the full contingent lifecycle including intake, agency briefing, candidate review, onboarding, contractor management, extensions, and offboarding.
Partner with hiring managers to understand business needs, provide market insights, and guide effective contingent hiring decisions.
Oversee supplier performance by holding staffing agencies accountable to defined SLAs and KPIs, proactively addressing gaps and implementing improvement plans.
Manage effective supplier strategy, including evaluation, onboarding, performance optimization, and cost competitiveness.
Collaborate cross-functionally (HR, Procurement, Finance, and business stakeholders) to resolve operational, compliance, and invoicing issues.
Ensure data integrity across systems to enable accurate workforce reporting and business decision-making.
Analyze supplier proposals and pricing models to identify and implement cost-effective solutions.
Own the end-to-end invoice validation and resolution process, ensuring accuracy, compliance, and timely payment while identifying root causes of discrepancies.
Leverage reporting tools and analytics to identify trends, risks, and opportunities within the contingent workforce program, forming actionable solutions to improve efficiency, compliance, and supplier performance.
Create and implement process enhancements and effectively support change management initiatives to improve program efficiency and stakeholder experience.
REQUIREMENTS:
How you will get here:
Bachelor's degree or equivalent required.
Four to six years experience in HR, Talent Acquisition, Staffing, Procurement, or HR Operations.
Experience working with third-party suppliers or workforce programs is preferred.
Proficiency in English.
Strong analytical capability with advanced Excel skills; experience interpreting data and presenting insights to stakeholders.
Experience with reporting tools (e.g., Power BI) is an advantage.
Knowledge, Skills, and Abilities:
Strong stakeholder management and influencing skills.
Analytical mindset with the ability to translate data into actionable insights.
Proactive problem-solving and solution orientation.
Strong organizational and prioritization skills.
High level of accountability and ownership.
Customer-focused with the ability to collaborate across all levels of the organization.
Adaptable and comfortable working in a dynamic environment.
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Skills Required
- Bachelor's degree or equivalent
- Four to six years experience in HR, Talent Acquisition, Staffing, Procurement, or HR Operations
- Experience working with third-party suppliers or contingent workforce programs
- Proficiency in English
- Advanced Excel skills and strong analytical capability
- Experience interpreting data and presenting insights to stakeholders
- Experience with reporting tools (e.g., Power BI)
- Supplier management and holding vendors to SLAs/KPIs
- Invoice validation and resolution experience
- Strong stakeholder management, influencing, and cross-functional collaboration skills
- Proactive problem-solving, organization, and change management skills
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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