At Scalapay, we’re shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast-moving, tech-driven environment, and we’re looking for people who thrive in change, think boldly, and take initiative.
If you’re ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe’s most ambitious fintech teams.
#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.
About the Role
We are looking for a hands-on HR Operations Manager who combines strong HR administrative expertise with the ability to manage daily operations and ensure full compliance with labor regulations, health & safety standards, and cross-border employment rules (Italy, France, Spain). The role is based in Milan, with partial flexibility, and will report directly to the Chief People Officer.
The right candidate will be directly involved in HR processes, ensuring accuracy in compliance tasks, managing operational issues in multiple jurisdictions, while also reviewing workflows, identifying inefficiencies, and driving practical improvements to keep the company efficient and future-ready.
Main Responsibilities
- Manage day-to-day HR administration: hiring, contract changes, mandatory communications, secondments, etc., in Italy, France, and Spain.
- Ensure full compliance with Italian, French, and Spanish labor law, including health & safety standards, workplace risk assessments, and local regulatory obligations.
- Work closely with payroll providers, labor consultants, and local institutions across jurisdictions.
- Contribute proactively to the improvement of HR operations processes in all relevant countries.
- Design and maintain clear procedures and workflows conforming to local compliance and safety regulations.
- Track HR KPIs and prepare accurate multi-country reports for management.
- Collaborate proactively with management and other departments to support business goals.
- Oversee and manage HRIS systems to ensure data accuracy, regulatory compliance, and safety-related reporting.
Requirements
- Solid experience in HR administration and operations, preferably in a multi-jurisdictional environment (Italy, France, Spain).
- Knowledge of labor law and compliance procedures in Italy, France, and Spain, including health & safety obligations and workplace safety regulations.
- Excellent organizational skills and ability to set priorities across multiple legal environments.
- Critical thinking and problem-solving mindset.
- Proactive attitude, curiosity, and rapid learning ability, with a willingness to improve continuously.
- Strong communication and collaboration skills.
- Fluent in English; knowledge of French or Spanish is a plus.
Recruiting process
- Initial Chat: A brief conversation with our Chief People Officer.
- Case Study: A practical task to assess your skills and problem-solving approach.
- Final Chat with our CEO: A closing conversation to align on vision and expectations.
Want to learn more? Don't hesitate to explore our Careers website, our LinkedIn and Glassdoor pages.
Pro tip: send your CV in English 😉
Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.
We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.
Top Skills
What We Do
Scalapay is an innovative payment method which allows a customer to defer payments through 3 or 4 interest-free installments. The buy now pay later service is available in over 7.000 physical stores and in the e-stores of more than 5.000 brands. The cost of the service is totally free for the customer and is financed by a commission applied to retailers who are immediately paid for their product. Scalapays’ service has seen a 48% increase in the average order value, an increase in cart conversion, and a decrease in its abandonment rate. Over a period of three months, 65% of platform users return to the store or e-commerce they purchased from using Scalapay
