HR Operations Manager

HR Operations Manager

Who is Intellivo?

As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology and unmatched access to TPL data, Intellivo accelerates the identification of reimbursement opportunities while completely eliminating the need to fill information gaps through ineffective and burdensome outreach to plan members. With a 25-year history of excellence, Intellivo proudly serves more than 200 of the country’s largest health plans. 

Role Summary

We are seeking a dedicated and skilled HR Operations Manager to join our People team. We are looking for a motivated partner that is excited to roll up their sleeves by building strong relationships at all levels of the organization and has a passion for advancing people programs, processes, and systems.

Reporting to the VP, People Operations, this role will lead our HR Operations function leading a core business line overseeing HR partnership, benefit strategy & administration, policy management, and compliance. The HR Operations Manager will play a key role in fostering a positive workplace culture, ensuring compliance with employment laws, and supporting the company’s growth through strategic HR initiatives.

Responsibilities

·         Collaborate with business leaders to understand their objectives and develop HR strategies aligned with overall company goals.

·         Act as a trusted advisor to employees and management, addressing concerns and resolving workplace issues.

·         Oversee benefits programs, including health insurance, retirement plans, and leave policies.

·         Collaborate with business leaders and broader People team to attract, assess, and onboard top talent.

·         Promote a positive and connected company culture through various initiatives and open communication.

·         Ensure compliance with federal, state, and local labor laws, including FMLA, FLSA, ADA, and HIPAA.

·         Maintain and update employee handbooks, policies, and procedures in line with legal and industry requirements.

·         Implement performance management processes and support managers in leadership development & coaching. 

·         Maintain industry leading practices to foster a best-in-class workforce. 

·         Foster a culture of innovation, continuous learning, and professional development.  

·         Collaborate with stakeholders to lead program implementations and people related initiatives. 

Why work for Intellivo?

Imagine a place where your talent is treasured, and excellence is rewarded. Now imagine a collaborative culture where every voice is valued. We are a team united by solving some of the most complex challenges on the financial side of healthcare.

We are Intellivators – forward-thinking pioneers building the technologies that Fortune 500 employers, health plans, TPAs, providers, and billing organizations rely on to ensure responsible claim payments. Fueled by our experience and innovative startup mentality, we’re growing fast.

·         Amazing Team Members – Intellivators!

·         Medical Insurance

·         Dental & Vision Insurance

·         Industry leading health & wellness benefits

·         401(K) retirement plan

·         Competitive Paid Time Off

·         And More!

Qualifications

·         Bachelor’s degree in Human Resources, Business Administration, or a related field

·         5+ years of HR experience

·         Strong experience overseeing company benefit plans & strategy.

·         Strong knowledge of employment laws and HR best practices.

·         Experienced with data-driven decision making and strong data analysis.

·         Excellent communication, presentation, and interpersonal skills

·         Ability to handle sensitive information with confidentiality and professionalism.

·         Self-starter with a track record of achievement to tackle people-related projects.

·         Experience in medical billing, healthcare, or subrogation industries is a plus

*Benefit Recovery Group has been renamed Intellivo.