HR Operations - Human Resources Systems Analyst

Posted 2 Days Ago
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Airway Heights, WA, USA
In-Office
Mid level
Food • Gaming • Hospitality
The Role
Administers and optimizes HR systems supporting payroll, timekeeping, reporting, workforce management, and employee data integrity. Configures modules, permissions, workflows, integrations, and reports; troubleshoots issues; coordinates testing, upgrades, and enhancements; and translates HR business needs into system solutions. Maintains documentation, supports training and change management, conducts access reviews and audits, and ensures compliance with privacy, security, internal controls, and gaming regulations.
Summary Generated by Built In
Summary of Functions

The HR Systems Analyst is responsible for the day-to-day administration, optimization, and support of HR information systems that impact payroll, workforce management, reporting, and employee data integrity. Reporting to the HR Systems Manager, this role supports and maintains assigned system areas and serves as a point of contact for HR system functionality, configuration, reporting, and issue resolution.

The HR Systems Analyst plays a critical role in ongoing system enhancements, continuous improvement initiatives,  and post-implementation stabilization efforts, ensuring HR systems operate effectively, securely, and in compliance with regulatory and internal control requirements.

Essential Duties and Responsibilities

HR Systems Management & Administration:

  • Support and maintain assigned HR system modules and functional areas (e.g., timekeeping, access/security roles, reporting, workflows).
  • Perform day-to-day HR systems administration including configuration, user access, permissions, and maintenance within established governance standards.
  • Monitor system performance and data integrity; proactively identify and resolve issues.
  • Coordinate with vendors and IT partners to troubleshoot integrations and system defects.
  • Evaluate system functionality and recommend enhancements to improve efficiency and user experience.

Business Partnership & Requirements Analysis:

  • Serve as systems point of contact for HR stakeholders within assigned functional areas.
  • Analyze business needs and translate them into system configurations or enhancement requests.
  • Develop and maintain process documentation, functional specifications, and configuration records.
  • Partner with HR Systems Manager on prioritization and roadmap planning.

Testing, Enhancements & Change Management

  • Support and coordinate testing efforts for assigned modules during upgrades, enhancements, and new functionality releases.
  • Participate in user acceptance testing (UAT), validate results, and manage issue resolution through deployment.
  • Support change management activities including communications, training materials, and rollout support.

Reporting & Analytics

  • Build, maintain, and refine operational and management-level HR reports.
  • Ensure reporting accuracy and data consistency across systems.
  • Partner with HR leadership to refine reporting needs and improve data accessibility.

Training & Documentation

  • Develop and maintain user guides, job aids, and system documentation.
  • Deliver training and ongoing support to HR staff and managers on system functionality and best practices.

System Evaluation & Strategic Alignment:

  • Evaluate HR systems' alignment with organizational objectives.
  • Contribute strategic recommendations for system enhancements.
  • Provide data-driven solutions to support HR strategic initiatives.

Compliance & Security:

  • Administer system access controls and conduct routine access reviews.
  • Ensure system usage aligns with internal controls, data privacy standards, and regulatory requirements.
  • Support audits and compliance reviews by providing documentation and system data.
  • Conduct systematic security audits according to organizational standards.
  • Collaborate with IT security to implement appropriate access controls and safeguards.
  • Ensure all systems maintain compliance with relevant data privacy regulations and policies.
  • Ensure control and protection of company assets.
  • Ensure compliance with:
    • The Kalispel Tribe of Indians-State of Washington Gaming Compact
    • All KTOI, KTEA and NQRC policies, procedures and internal controls
    • NIGC Regulations
    • Other relevant governance requirements (PCI DSS, HIPAA, etc.)
Supervisory Responsibilities

No direct supervisory responsibilities.

Other
  • Be available and willing to work any changes in hours deemed necessary for business levels.
  • May be required to be a panelist for Internal Review Hearings.
  • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by the supervisor.
Education

Bachelor's Degree in Human Resources, Information Technology, Business Administration, or related field required.

Experience
  • 3+ years of experience in systems administration required, with HR Systems experience preferred.
  • Experience consulting with stakeholders to identify business and process needs.
  • Experience supporting system implementations, upgrades, or enterprise platforms required.
Skills
  • Strong working knowledge of HR systems and HR business processes.
  • Experience owning system modules or functional areas.
  • Ability to analyze requirements, configuration systems, and troubleshoot issues.
  • Strong attention to data accuracy and internal controls.
  • Ability to manage competing priorities independently.
  • Experience with Dayforce Human Capital Management System.
  • Exposure to integrations or workflow automation.
  • HRIP, SHRM-CP, PHR, or related HR certification.
  • Experience supporting HR programs and initiatives through systems implementation.
  • Experience with go-live projects and system testing methodologies.
  • Knowledge of change management principles.
  • Experience with data analysis and report creation.
  • Proficiency in gathering and documenting business requirements.
  • Excellent problem-solving and troubleshooting abilities.
  • Strong attention to detail and data accuracy.
  • Effective communication skills, both written and verbal.
Other Requirements
  • Responsible for maintaining consistent, regular good attendance.
  • Work nights, weekends, and holidays as required.
  • Obtain and maintain Tribal Gaming License.
Physical Demands
  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasional lifting and carrying of office supplies.
  • Ability to communicate effectively in person, over the phone, and in writing.
Work Environment
  • This position is primarily performed in a professional office environment; however, occasional presence in the caisson or operational areas may be required.
  • Ability to handle multiple priorities and deadlines.
  • Ability to work independently and as part of a team.
  • While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. 
Travel Requirements
  • Local travel is occasionally required.
  • Travel outside of the state is infrequently required, typical travel time is generally less than a week.
Hiring Preference

The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field
  • At least 3 years of systems administration experience
  • Experience supporting system implementations, upgrades, or enterprise platforms
  • Experience consulting with stakeholders to identify business and process needs
  • Strong working knowledge of HR systems and HR business processes
  • Experience with Dayforce Human Capital Management System
  • Experience with system testing, go-live projects, data analysis, and report creation
  • Experience gathering and documenting business requirements
  • HRIP, SHRM-CP, PHR, or related HR certification
  • Ability to obtain and maintain a Tribal Gaming License
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The Company
HQ: Airway Heights, WA
2,000 Employees
Year Founded: 2000

What We Do

Northern Quest Resort & Casino is a Kalispel Tribe-owned destination resort near Spokane, Washington, combining Vegas-style casino gaming with a hotel, luxury spa, restaurants and lounges, live entertainment, and family attractions. The property also offers shopping, an RV resort, and meeting facilities, serving as a regional leisure and entertainment destination. Its operations support the Tribe’s business enterprises and community investment.

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