HR Operations Associate

Description

Christopher Community, Inc. (CCINC) seeks a part time HR Operations Associate to join its growing organization! The physical work location for this position will be at Christopher Community, Inc. located in Syracuse, NY!

CCINC is a not-for-profit Housing Development and Property Management company that assist low- and moderate-income families and seniors to secure suitable housing across Upstate New York. Christopher Community currently manages over 3,300 units of housing in more than 100 buildings, and administers the Rental Assistance Program in Onondaga County, which provides assistance to over 1,200 households. Since 1971, Christopher Community has maintained a proven track record in developing and operating affordable housing. We regularly receive very high ratings both from government and private entities for the way we manage our properties.

Christopher Community offers competitive wages and generous benefits!

Benefit Summary:

• 20- to 25-hour work week with flexible schedule
• PTO accrues at a rate of 3 weeks per year
• 14 paid holidays (plus 2 floating holidays of your choice after 1st year) 
• Retirement match for 403(b) retirement plan

Pay Range: $25 - $29 hourly

Christopher Community, Inc. (CCI) is a not-for-profit affordable housing developer and management organization serving low- and moderate-income families and seniors across Upstate New York. The HR Operations Coordinator provides administrative and operational support for the organization’s HR processes, payroll and benefits coordination, recruitment, onboarding, employee records, and HR systems. Working closely with the Director of HR Operations, department leaders, and external partners, this role helps ensure HR operations remain organized, efficient, compliant, and employee-centered while supporting a consistent employee experience across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Support day-to-day HR operations to ensure organized, responsive, compliant, and employee-centered processes across the organization.
• Coordinate payroll-related changes, documentation, audits, approvals, and employee communications in partnership with payroll vendors and the Director of HR Operations.
• Support benefits administration through enrollment coordination, employee documentation, benefits changes, vendor communication, and routine employee inquiries.
• Maintain personnel files, employee records, HR documentation, and HRIS data with accuracy, confidentiality, and compliance.
• Monitor and manage the HR inbox, route requests appropriately, and respond to routine employee questions related to HR, payroll, benefits, and onboarding processes.
• Coordinate recruitment activities including job postings, candidate communication, interview scheduling, background checks, reference coordination, and hiring logistics.
• Support onboarding and offboarding processes including paperwork, payroll and benefits coordination, system access, orientation logistics, and checklist completion.
• Partner with department leaders and the Director of HR Operations to support consistent recruitment, onboarding, and offboarding processes across departments.
• Assist with offer letter preparation, onboarding materials, employee documentation, and compliance-related HR forms.
• Track performance management timelines, documentation, reminders, file maintenance, and process completion to support organizational consistency.
• Support HR reporting, audits, surveys, workforce tracking, and organizational data collection efforts to assist HR decision-making and compliance.
• Coordinate HR-related scheduling, meeting logistics, documentation, communications, and administrative workflows to support efficient operations.
• Assist with employee engagement, recognition, communication, and organizational culture initiatives in partnership with the Director of HR Operations and department leaders.
• Support HR systems improvements, process enhancements, and operational initiatives while helping maintain effective communication with internal teams, vendors, and external partners.
• Maintain confidentiality, professionalism, and a high level of customer service while supporting employees, department leaders, and organizational HR processes

Requirements

• Associate’s degree in Human Resources, Business Administration, or related field preferred, or equivalent experience.
• 2–4 years of experience in HR, payroll, benefits, office administration, or related support functions preferred.
• Experience supporting payroll, benefits administration, onboarding, recruitment, or employee records management preferred.
• Experience with HRIS, payroll, and benefits systems required; Paylocity experience preferred.
• Strong organizational, time management, and administrative skills with attention to detail and ability to manage multiple priorities.
• Strong interpersonal, communication, and customer service skills with the ability to maintain professionalism and confidentiality.
• Working knowledge of employment practices, leave administration, and HR documentation preferred.
• Proficiency in Microsoft Office Suite and ability to learn and navigate HR systems, reporting tools, and technology platforms.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing the duties of this position, the employee is regularly required to sit for extended periods, communicate verbally, and use hands and fingers to operate office equipment and technology. The employee may occasionally stand, walk, reach, and lift or move up to 15 pounds. Specific vision abilities include close vision, distance vision, and the ability to adjust focus. The work environment is typically low to moderate noise.