What You'll Do:
- Maintain accurate employee data and perform regular updates to employee records from hire to retire.
- Support the new hire onboarding process, including following up with employee, completing employment verifications, and other administrative tasks.
- Respond to and resolve routine employee inquiries and requests in a timely manner, escalating complex issues as needed.
- Create and maintain personnel files, ensuring all documentation is filed correctly and kept confidential.
- Maybe required to generate basic HR reports as needed to support general HR queries.
- Assist with data audits to ensure accuracy and consistency across all HR systems.
- Collaborate with the HR team to help with various HR initiatives and projects.
- Utilize a case management tool to track and prioritize requests.
- Provide administrative support for various HR functions (for example but not limited to, benefits, compensation, talent acquisition)
What You Will Bring to Coupa:
- 1-2 years of experience in an HR, administrative, or similar role or completion of post-secondary schooling in this area.
- Experience with HRIS (Human Resources Information Systems) or other data management tools is a plus.
- A customer service mindset with excellent written and verbal communication skills.
- High attention to detail and strong organizational skills.
- The ability to handle confidential information with discretion and professionalism.
- Proficiency in Microsoft Office Suite, including basic functions of Excel.
- Experience with Google Workspace is an asset.
- A proactive and resourceful approach to problem-solving.
- A desire to learn and grow in the field of HR Operations.
What the Team is Saying
Similar Jobs
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
Gallery
Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
