What You'll Do:
- Leverage automation to increase reliability, availability, and performance of the infrastructure
- Ensuring the services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective
- Evaluate products and technologies in the industry that can be applied to optimize Coupa’s internal processes and workflows, simplify our operations, reduce technical debt, eliminate toil
- Coordinate Incident, Problem, Release and Change Management
- Manage, debug and troubleshoot cloud infrastructure issues, and tools used to support tasks
- Leverage observability and monitoring to make informed decisions
- Participate in an on-call routine and comfortable working in 24x7 environment
What You Will Bring to Coupa:
- 5-7 years of experience in Cloud Operations Support / SRE
- A critical thinker, resourceful, problem-solver who has a passion for applying technology to make work life better Hands on experience with Cloud/SaaS architecture using AWS/ GCP a must
- Hands on experience with Observability and Monitoring (NewRelic, OpenTelemetry, Grafana, Dynatrace, Datadog, etc)
- Hands on experience with Log Parsing tools (Splunk, ELK, etc)
- Hands on with one or more programming languages like Ruby, Python, or any object-oriented programming language or scripting skills
- Experience with SDLC, Agile Practices, Kubernetes, Docker
- Experience with Windows Support
- Hands-on experience with Terraform and configuration management tools like Chef, Ansible or equivalent.
- Expertise in problem-solving and analyzing global scale distributed systems
- Excellent written and verbal communication skills
Top Skills
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend













