HR Operations Analyst

ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 650 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
 

The HR Operations Analyst reports directly to the Manager, HR Operations. This person will work closely with process owners, in HR and on other teams, to identify opportunities for improvement to efficiencies, automation, and consolidation. This will require proactive collaboration with other team members across Hub International to assess current landscape, identify interconnecting processes and dependencies and coordinate accordingly. The HR Operations Analyst will support and drive forward enterprise HR enhancements supporting core projects.

RESPONSIBILITIES

• To succeed in this role, you will be self-motivated with outstanding customer service skills, a growth mindset, and the ability to influence and partner well with others. You will be a continuous learner, open to new perspectives and transformative ideas. You will establish and maintain effective working relationships with all levels of leadership, internal customer, and external partners

• Understanding of employee life cycle processes and procedures; ability to interpret and incorporate into practice

• Central point of contact for interdepartmental projects and communications related to HR business operations.

• Partner with stakeholders, both internal and external to Human Resources, to assess and define business requirements and build better

• Lead project work and implementations for new and enhanced HR processes within the core and field HR teams

• Ability to apply advanced knowledge and a thorough understanding of concepts, principles, and technical capabilities to manage a wide variety of tasks and projects.

• Proficiency with HRIS systems (Workday strongly preferred); strong understanding of data, data models and database structures and system set up

• Recommend and participate in the development of policies and procedures to achieve specific goals.

• Ability to always maintain confidentiality.

• Ability to communicate effectively, both verbally and written, with all levels of staff and management in a diverse population

• Support training opportunities and initiatives to ensure transparency of HR policies, ensure understanding of compliance standards, and proper use of HR systems

Job Location: This role is Hybrid, with three days in-office and two days remote.

QUALIFICATIONS (REQUIRED AND PREFERRED)

• A Bachelor’s degree in related discipline (e.g., Human Resources, or Business). In lieu of Bachelor’s degree, an applicable amount of relevant work experience will be considered. 

• 2-5 years of relevant experience in Human Resources, HR Operations, HRIS or in a similar/equivalent position

• Hands on experience in Workday HCM required and knowledge of Recruiting, Talent, and Reporting strongly preferred; experience with timekeeping and other applicant tracking or HCM systems preferred 

• Excellent communication skills are keys for this role, as this role frequently interacts with Senior and Executive Management as well as our field HR teams

• Strong customer service orientation and ability to maintain a professional, friendly demeanor

• Solutions oriented, a desire to “solve the puzzle”

• Solid business acumen and the ability to see the bigger picture

• Excellent analytical & Excel skills; must be able to run regular multi-functional data analyses & present findings

• Strong critical thinking skills and ability to work independently

• Strong organizational skills and attention to detail

• Solid ability in identifying and resolving problems in a timely, effective manner

• Experience with agile project methodology and flexible working style with change management experience a plus.

JOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.
 

Department Human Resources

Required Experience: 2-5 years of relevant experienceRequired Travel: No Travel Required

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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