We're looking for a highly organised, people-first HR Officer to own the HR function for our client in the Islamabad office. You'll be the go-to person for everything people-related on the ground in Pakistan — from ensuring we're fully compliant with local employment law to onboarding new team members and keeping our operations running smoothly.
But this role goes beyond Islamabad. As a small, internationally distributed team, we need someone who is genuinely willing to roll up their sleeves and support HR and admin needs across our other locations too. If you thrive in a fast-paced startup environment, enjoy variety, and want to be a meaningful contributor to a company that's reshaping how businesses handle their finances — this is the role for you.
WHAT YOU'LL DO
People Operations & Pakistani Compliance
- Own end-to-end recruitment for the Islamabad office: job postings, screening, interviews, offers, and onboarding.
- Ensure client remains fully compliant with Pakistani labour law — including the Industrial Relations Act, applicable provincial employment legislation (Punjab/KPK), and statutory obligations such as EOBI and PESSI contributions.
- Draft, maintain, and update employment contracts, HR policies, and offer letters to reflect current legal requirements.
- Manage employee leave, attendance, and absence records accurately and in line with statutory entitlements.
- Handle employee relations matters — performance management, grievances, and disciplinary processes — fairly and in accordance with Pakistani law.
- Process payroll inputs and liaise with the finance team to ensure accurate, on-time salary payments each month.
- Act as a trusted, confidential point of contact for all Islamabad-based team members on HR matters.
International & Cross-Team Support
- Provide HR and administrative support to colleagues and managers in our Ireland and UK offices — from policy rollouts and people data management to onboarding coordination.
- Assist with international travel logistics, visa applications, and related documentation for Islamabad-based staff.
- Support global HR reporting, headcount tracking, and people data for leadership and investor updates.
- Help roll out company-wide initiatives — from performance review cycles to team engagement programmes — across time zones.
- Be a reliable, proactive point of contact for admin requests from the broader client's team, regardless of where they're based.
Operations & General Administration
- Maintain accurate, confidential HR records and personnel files (digital-first — we're a tech company).
- Coordinate office administration for the Islamabad location, including supplier relationships and facilities.
- Support the Islamabad Country Lead and senior team with ad hoc administrative tasks as the business scales.
- Contribute ideas to improve client's people processes — we're a startup and we welcome better ways of doing things.
Requirements
Education
- Bachelor's degree in HR, Business Administration, Law, or a related field.
Experience
- 2–3+ years in an HR generalist role in Pakistan, ideally at a tech startup, SaaS company, or internationally-connected business.
- Pakistani Employment Law
- Solid, demonstrable understanding of Pakistani federal and provincial labour law, EOBI, PESSI/SESSI, and statutory employment obligations.
- Organisation
- Exceptionally organised with strong attention to detail — able to juggle multiple priorities, time zones, and stakeholders without dropping the ball.
Communication
- Clear, confident communicator in both English and Urdu — written and verbal. Comfortable working with a remote leadership team in Dublin.
- Tech-savvy
- Proficient in Microsoft 365 (Outlook, Word, Excel, Teams) and at ease learning new digital tools — we're a tech company and expect our team to embrace technology.
- Able to handle sensitive employee and business information with total confidentiality and professionalism.
Nice to Have
- Previous experience at a SaaS, fintech, or tech startup — you'll understand our pace and culture.
- Exposure to HR administration across multiple countries or time zones.
- CHRP, SHRM, CIPD, or equivalent HR qualification.
- Familiarity with HRIS platforms (BambooHR, HiBob, Workday, or similar).
- Understanding of employment frameworks in Ireland or the UK — helpful given our HQ and the cross-functional nature of this role.
Skills Required
- Bachelor's degree in HR, Business Administration, Law, or related field.
- 2-3+ years in an HR generalist role in Pakistan, ideally at a tech startup, SaaS, or internationally-connected business.
- Solid, demonstrable understanding of Pakistani federal and provincial labour law, including EOBI and PESSI/SESSI statutory obligations.
- Experience ensuring compliance with Pakistani labour law (Industrial Relations Act, provincial legislation).
- Strong organisation and attention to detail; ability to manage multiple priorities and stakeholders.
- Clear, confident written and verbal communication in English and Urdu.
- Proficient in Microsoft 365 (Outlook, Word, Excel, Teams) and comfortable learning new digital tools.
- Able to handle sensitive employee and business information with confidentiality and professionalism.
- Previous experience at a SaaS, fintech, or tech startup.
- Exposure to HR administration across multiple countries or time zones.
- CHRP, SHRM, CIPD, or equivalent HR qualification.
- Familiarity with HRIS platforms (BambooHR, HiBob, Workday, or similar).
- Understanding of employment frameworks in Ireland or the UK.
What We Do
High Street Resources is a Dubai-based firm specializing in executive search, recruitment, and HR consulting. They focus on delivering talent management and organizational development services, particularly within the financial services sector in the Middle East. Their mission is to provide service excellence to both clients and candidates in a rapidly expanding market.
