The Human Resources department provides a strategic and operational HR service to the seven National Church Institutions (NCIs) and the 42 Diocesan Bishops’ offices. Our HR Operations team focusses on the entire employee lifecycle providing support, advice and guidance to senior leaders, line managers and staff. The Organisational Development team lead on culture, values, wellbeing, development, and our belonging & inclusion strategy. Through our External Service team, we also offer HR support on a consultancy basis to other Church of England organisations including our dioceses and cathedrals.
We are a friendly, diverse, well respected, and highly engaged HR team who are committed to actively sharing knowledge and learning across the team and beyond. We encourage flexible working within the team, with hybrid working meaning we work from the office 1 day per week on average. We also regularly meet together online and in-person for collaboration, knowledge-sharing and building relationships within the team.
Working as part of our HR Operations team, you will be involved in providing an outstanding proactive and professional HR service to staff and managers across the National Church Institutions, and other organisations within the Church of England.
In this role as HR Officer, you will be the day-to-day HR contact for NCI Staff, supporting the HR Operations Manager, HR Business Partners and Deputy People Director. You will be required to meet staff online and face-to-face and be a visible HR presence.
This is a permanent role for 14 hours per week, with some flexibility on the working pattern (to be discussed at offer stage). This is a hybrid role, with a requirement to come into the office 1 day per week (typically Wednesdays).
The closing date for applications is Thursday 29 October 2026 at 17:00pm.
Interviews will be held online on Monday 9th November.
Responsibilities- Be the first point of contact support on operational HR queries via our HR Helpdesk, responding to queries within a timely manner to provide advice in line with policies, processes and HR legislation, escalating to HR Advisers or HR Business Partners where necessary, and at all times providing excellent customer service in line with our values.
- Prepare letters and other HR documentation, processing employment changes each month and liaising with the internal payroll team to provide necessary evidence.
- Monitor monthly reports to process timely appointment confirmations, DBS renewals and right to work checks.
- Ensure accurate employee records are maintained, and necessary documentation is stored on an individual’s HR file in accordance with data protection regulations, and archive HR files in accordance with the relevant procedure.
- Support the delivery of virtual and in-person induction sessions.
- Proactively look for ways to improve the HR service to stakeholders including through the increased use of technology and assist and contribute to the implementation of HR systems which are necessary to provide high standards of HR delivery.
Essential:
Knowledge/Experience:
- We are seeking a candidate with previous experience of working in an HR department who is able to demonstrate undertaking both HR and general administration, with knowledge of a typical HR lifecycle, including an understanding of issues surrounding confidentiality.
- Experience of using Microsoft Word, Outlook and Excel in a work-based context, as well as HR Information Systems (ideally Oracle HCM). SharePoint experience would also be an advantage.
Skills & Abilities:
- The successful candidate will have excellent verbal and written communication skills, and the ability to work with accuracy and attention to detail, including working with numerical data.
- You will have an enthusiastic, flexible, and highly organised approach to work, with the ability to understand and process high volumes of information. You will need to work comfortably with competing priorities, working as part of a team to support colleagues in meeting deadlines.
- You will be self-motivated, proactive and committed to providing excellent customer service, with the ability to prioritise customer needs and communicate clearly to all stakeholders.
- An interest in HR and the development of skills in this area is key to providing a comprehensive service.
Qualifications & Training:
- Level 3 CIPD qualified or part qualified/studying for membership of CIPD would be an advantage.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Skills Required
- Previous experience working in an HR department
- Experience undertaking HR and general administration
- Knowledge of the typical employee lifecycle
- Understanding of confidentiality issues in HR
- Experience using Microsoft Word, Outlook, and Excel in a work-based context
- Experience using HR Information Systems
- Excellent verbal and written communication skills
- Accuracy and attention to detail, including working with numerical data
- Ability to process high volumes of information and manage competing priorities
- Ability to provide excellent customer service and communicate clearly with stakeholders
- Microsoft SharePoint experience
- Level 3 CIPD qualification or current CIPD study or membership
- Oracle HCM experience
What We Do
NCI Information Systems, now branded Empower AI, is a Reston, Virginia–based information technology and systems integration company serving U.S. public-sector customers. Founded in 1989, it provides artificial-intelligence methodologies, numerical algorithms, workforce enablement, digital-transformation, analytics, and related IT and professional services. Its customers include defense, intelligence, health, and civilian agencies, supporting modernization, cybersecurity, and government technology operations for federal missions across the United States.
