Our client
is a rapidly growing microfinance bank in Nigeria, dedicated to providing
accessible financial services, retail banking, and SME loans to individuals and
small businesses.
Job Summary
The HR Officer is responsible
for driving day-to-day human resource operations and workforce optimization.
This role focuses on managing the end-to-end recruitment lifecycle for retail and digital branch teams, coordinating performance management frameworks,
administering employee records, and maintaining positive employee relations in
line with local labor laws.
Key Responsibilities
- Execute the
end-to-end talent acquisition cycle for critical operational, credit, tech, and
recovery roles to satisfy shifting business needs.
- Facilitate
rigorous onboarding programs and structured orientation sessions to drive rapid
time-to-productivity for new hires.
- Maintain the
absolute integrity of employee personnel files, ensuring both physical and
digital documentation satisfies strict audit standards.
- Track and
evaluate core human capital metrics, including time-to-hire, quality-of-hire,
onboarding feedback, and attrition patterns.
- Coordinate the
annual and mid-year performance appraisal processes, ensuring impartial
evaluations and timely capture of scorecards.
- Synthesize annual
training needs assessments (TNA) and coordinate specialized capacity-building
schedules for frontline and support teams.
- Manage
first-level employee grievances, operational disputes, and disciplinary
procedures in strict adherence to company policy.
- Enforce
institutional compliance across all HR work streams with internal service-level
agreements and the Nigerian Labor Act.
Requirements
- Bachelor’s degree
or HND in Human Resource Management, Business Administration, Industrial
Relations, or a related social science discipline.
- A minimum of 3–5
years of progressive experience as an HR Generalist or HR Officer, ideally
within a fintech platform, microfinance bank, or commercial financial
institution.
- Proven track
record in executing high-volume recruitment pipelines for field, sales, or
digital lending teams.
- Professional
certification or active membership with CIPM, SHRM, or PHRi is a highly
preferred asset.
Skills Required
- Bachelor's degree or HND in Human Resource Management, Business Administration, Industrial Relations, or related social science discipline.
- Minimum of 3-5 years of progressive experience as an HR Generalist or HR Officer, ideally within fintech, microfinance bank, or commercial financial institution.
- Proven track record executing high-volume recruitment pipelines for field, sales, or digital lending teams.
- Professional certification or active membership with CIPM, SHRM, or PHRi.
What We Do
Alan&Grant is a People Development Company creating innovative HR & Organisational Development Solutions for result-driven organizations, focusing on improving performance and aligning the workforce.
