HR Officer (Financial Services Sector)

Overview: Our client in a well - established Financial Services provider based in Barbados. Due to internal growth, they are seeking to add a professional to their existing HR Benefits & Rewards team.

Duties and Responsibilities:

• Coordinate assigned HR operational processes across the employee lifecycle, ensuring required activities, documentation, approvals and HRIS updates are completed accurately and within established timelines.
  
• Apply established HR policies and procedures when responding to routine employee enquiries and explain relevant requirements, processes and documentation.
  
• Coordinate employee lifecycle processes, including onboarding, probation, confirmations, transfers, promotions, acting appointments, contract renewals and separations.
  
• Coordinate assigned employee benefits processes, ensuring employee requests, enrolment changes, supporting documentation and related transactions are complete and accurate before processing or submission.
  
• Review benefits documentation prepared by the HR Assistant and verify the required information, approvals and supporting documentation are complete before submission to external benefits providers.
  
• Provide employees with information on established benefits procedures, eligibility requirements and enrolment processes.
  
• Provide managers with information and documentation requirements necessary to facilitate employee benefits transactions.
  
• Review routine benefits enquiries and discrepancies, obtain relevant information and coordinate with employees, HR team members and benefits providers to facilitate resolution.
  
• Apply established benefits policies and procedures when processing routine requests and refer matters involving exceptions or circumstances outside established guidelines to the Compensation and Benefits Manager or appropriate resources.
  
• Monitor outstanding benefits transactions and follow up with relevant parties to support timely resolution.
  
• Coordinate annual benefits enrolment activities by monitoring deadlines, tracking outstanding requirements and coordinating employee communications.
  
• Coordinate the day-to-day administration of the Company's Rewards and Recognition program in accordance with established policies, procedures and program guidelines.
  
• Coordinate service awards, milestone celebrations, employee recognition activities and related communications, including scheduling, logistics, award preparation and distribution.
  
• Provide employees with information on the Rewards and Recognition Program and coordinate with managers to obtain information and documentation required to administer approved recognition activities.
  
• Coordinate the preparation and distribution of approved recognition awards and materials within established timelines.
  
• Provide operational input to the Compensation and Benefits Manager on recurring employee enquiries, process issues and opportunities to improve HR service delivery.
  

• Bachelor’s degree in human resources management, Business Administration, Management or related area with at least 3 years’ progressively responsible experience in Human Resource Management, with emphasis on HR operations, employee services or HR administration.
  
• Experience managing or coordinating employee recognition initiatives would be an asset.
  
• Professional certification in Human Resource Management (e.g. SHRM-CP, SHRM-SCP, CIPD or equivalent) is an asset.
  
• Ability to communicate information clearly, professionally and confidentially, both verbally and in writing.
  
• Ability to interpret and consistently apply HR policies, procedures and professional judgement in day-to-day operations.
  
• Ability to plan, organize and coordinate multiple priorities and HR processes while meeting established deadlines.