About Us:
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Position Overview:
We are looking for an Office and HR Coordinator to join our organization. In this position, you will help organize, coordinate, and carry out human resource department projects and processes for the company. You will work directly with and assist the Sr. HR Manager to fulfill a variety of necessary HR and office related tasks. You will also help maintain positive employee relations and work to ensure worker satisfaction through education of HR policies and by fostering a positive work environment. You should be highly organized, detail-oriented, and most importantly, personable and approachable.
We Offer:
- $17 USD per hour
- Employee benefits (paid time off, 401K, and healthcare)
- Meditation app
- Referral program
- Continuous support
- Growth opportunities
Primary Responsibilities:
- Office/Facilities Management Experience, such as answering the door, helping to keep the office tidy and full of supplies, getting office mail, organizing office maintenance, scanning emails documents; and performing other clerical functions.
- HR Inbox - Performs customer service functions by answering employee requests and questions via phone and email.
- Assist with Orientation - including organizing employee orientation, creating new employee files, administering employee new hire documents, and ensuring all necessary paperwork is properly filled out and submitted to appropriate persons.
- Completes Forms I-9, verifies I-9 documentation and maintains I-9 files
- Assist with Company Engagement Activities
- HRIS Maintenance
- Assisting with equipment returns
- Assists or prepares correspondence as requested.
- Performs other related duties as assigned.
Qualifications:
- High School Diploma or GED Required
- Proven 1+ year experience as an administrative assistant, facilities management
- Outstanding communication and interpersonal skills
- Skill set in Google Suites and Presentation Experience
- Self-Starter, Highly organized and Efficient worker
- Ability to take initiative and work independently
- Great Time - Management skills
- Ability to handle data with confidentiality
- Experience with HR databases and HRIS systems (e.g. BambooHR, BreezyHR, HireRight
Top Skills
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.