Director of Operations - Business Services

Job Description
BAE Systems is hiring a Director of Operations - Business Services to support our Combat Mission Systems (CMS) business. The Director will strategically lead and drive results through the creation and support of a team responsible for cross-functional delivery of policies & procedures, data analytics, and proposal support. The role will provide expertise in multiple domains while providing leadership to subject matter experts within these areas as part of the Operations Business Services Team. The role will report to the Vice President of Integrated Operations.

• This position can be based out of York, PA or Louisville, KY
• The position will work a Hybrid schedule where you will work on average 3 days onsite and 2 days remote each week
• There may be up to 50% travel to US-based CMS locations

Responsibilities:
Process Compliance & Governance:

• Ensure full compliance with internal controls, regulatory standards, and industry best practices across all integrated operations activities
• Implement and standardize integrated operations policies, procedures, and documentation to ensure consistency and audit readiness
• Support delivery teams with advice on compliance and internal controls questions and concerns
• Identify and assess potential risks to supply chain operations and develop mitigation strategies

Data & Metrics Development:

• Develop, monitor, and report on key performance metrics (KPIs), including cost, quality, delivery, inventory turns, lead times, etc.
• Leverage data analytics to identify trends, drive continuous improvement, and support strategic decision-making

Proposal Team Management:

• Establish and manage certified supplier pricing programs to ensure cost transparency, consistency, and predictability
• Develop pricing models and frameworks in collaboration with suppliers and internal stakeholders
• Ensure Basis of Estimates and sound pricing practices are followed across integrated operations

Leadership & Team Management:

• Lead and develop a high-performing team, fostering a culture of accountability, innovation, and continuous improvement across all delivery teams
• Lead the development and implementation of comprehensive supply chain strategies that align with the organization's business objectives and drive competitive advantage
• Drive cross-functional collaboration to achieve business objectives and enhance integrated operations responsiveness

Required Education, Experience, & Skills

• Bachelor's Degree in Operations, Manufacturing, Supply Chain, Business, or a related field and 12 years work experience or equivalent experience
• Experience in Operations: Manufacturing and/or Supply Chain Management
• Experience in Production or Procurement Leadership
• Experience in Change Management, serving as a Change Agent
• Experience in Process Design/Redesign
• Experience in Formally Structuring complex business processes and frameworks
• Experience in Continuous/Process Improvement
• Experience in Defense (DoD) Contracting
• Experience in People Management/Leadership
• Experience in Performance Management (KPIs/Metrics/EVM)
• Ability to develop, document, and standardize policies, processes, procedures, and frameworks
• Ability to structure, streamline, and improve highly complex business processes and systems
• Ability to lead a transformation and change within integrated teams
• Ability to influence alignment across multiple delivery teams
• Ability to ensure compliance with industry regulations and internal controls
• Strong analytical skills with a data-driven approach to problem-solving
• Excellent communication, negotiation, and stakeholder management skills
• Proficient in ERP and MRP systems (Oracle) and supply chain software tools

Preferred Education, Experience, & Skills

• MBA or Advanced Degree
• Certification: Change Management, Six Sigma, or Lean Manufacturing
• Expertise in Manufacturing or Supply Chain
• Expertise in Change Management Leadership
• Expertise in Process Design/Redesign
• Experience in Organizational Transformations and Restructures
• Experience in FAR/DFAR regulations and Export Control requirements
• Experience in Defense (DoD) Proposals
• Experience in Oracle ERP/MRP systems

Pay Information
Full-Time Salary Range: $135556 - $230444
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Platforms & Services
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and naval ship repair...just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.