Position Details
Location: Naples, FL
Type: Contract
Work Model: Onsite
Compensation: $50/hr
Who We Are
livingHR is the remote-first, professional services “work agency” created to make work better. We partner with organizations to deliver human-centric, future-of-work-ready HR-managed services, professional services, and products. We believe in taking exceptional care of our people so they can deliver exceptional outcomes for clients, partners, and communities.
Position Overview
livingHR consultants are trusted advisors, delivering strategic and hands-on HR support to our clients. This is a generalist role supporting the foundation behind a premier luxury community in Naples, FL, with a strong focus on the food & beverage and hospitality teams that shape the resident and member experience.
Responsibilities
Design and deliver client-facing HR solutions using a human-centered approach, improving the workplace experience.
Own delivery excellence, strategic alignment, and profitability across the engagement.
Drive client satisfaction and retention against KPIs (NPS, retention, referrals, account growth).
Partner with the Principal to build client relationships and deliver strategic insights (eNPS, turnover, time to fill), identifying growth opportunities.
Manage projects end to end — reporting, communication, billable tracking, and PM/CRM data — and contribute to QBRs and executive summaries.
Align HR strategy with business objectives and collaborate with project teams to livingHR's delivery standards.
People Operations & Core HR
Optimize HR processes, policies, and systems for efficiency and compliance.
Implement core HR practices: onboarding, employee relations, policy development.
Advise on federal, state, and local employment law compliance.
Hospitality & Food and Beverage Workforce Support
Partner with F&B and hospitality leadership on staffing models, seasonal hiring, and service-culture training.
Support recruitment and retention for culinary, front-of-house, and member-services teams.
Align HR practices with the high-touch service standards expected across the community's dining and hospitality operations.
Organizational Design & Workforce Planning
Analyze org structure and capabilities against strategic goals.
Design workforce plans addressing seasonal demand, skills gaps, succession, and growth.
Facilitate workforce planning workshops with leadership.
Role Requirements
Core Competencies
Generalist across livingHR's focus areas (tech, innovation, people analytics, compensation, design, operations, internal P+C, marketing, growth), with strong data storytelling skills.
Client and project management — owns relationships, deadlines, and delivery end to end.
Facilitation — leads workshops and stakeholder sessions with confidence.
Innovation mindset — finds ways to scale work and improve processes.
Experience & Qualifications
7–9 years in HR Manager or Generalist role.
Client-facing or in-house HR background within luxury hospitality, resort, or private membership communities strongly preferred.
HRIS/HR technology platform experience a plus.
Bachelor's degree required; Master's degree, SPHR/SHRM-SCP, or HR tech certification a plus.
Work Style & Environment
Comfortable operating in a high-touch, luxury-service environment, engaging with staff, members, and leadership.
Self-motivated, organized, and an effective communicator in a fast-paced, service-driven role.
Primarily onsite, with regular collaboration across F&B, hospitality, and community leadership teams; occasional physical activity (standing, walking, light lifting up to 10 lbs) supporting on-the-ground operations; reasonable accommodations available.
Skills Required
- 7-9 years of experience in an HR Manager or HR Generalist role
- Bachelor's degree
- Experience supporting HR processes, onboarding, employee relations, policy development, and employment-law compliance
- Client-facing or in-house HR experience within luxury hospitality, resorts, or private membership communities
- HRIS or HR technology platform experience
- Master's degree
- SPHR or SHRM-SCP certification
- HR technology certification
- Strong client and project management, facilitation, communication, process improvement, and data storytelling skills
livingHR, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about livingHR, Inc. and has not been reviewed or approved by livingHR, Inc..
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Leave & Time Off Breadth — Unlimited PTO is paired with a stated minimum of three weeks annually and additional paid holidays, signaling breadth and encouragement of time away.
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Healthcare Strength — Employer-paid life, AD&D, and short- and long-term disability plus company contributions toward medical and dental indicate a robust core health and protection foundation.
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Parental & Family Support — Paid parental leave for birthing and non-birthing parents alongside a Family Emergency Fund underscores meaningful support for caregiving and crises.
livingHR, Inc. Insights
What We Do
livingHR is The Work Agency® making work better by building culture, experiences, and talent for growing organizations. An agency built for the people function, we drive employee engagement and business results by tackling organizational culture, change, transformation, talent, and leadership opportunities with a people-first approach. We offer high-impact solutions to take your business to the next level, including: - Create Cultures - Optimize Talent - Modernize People Operations - Humanize Experiences - Search for Great Talent - Transform DEIB Life can be hard. Work doesn't have to be. Let us do the lift on humanizing your workplace.
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