HR Manager - Commercial

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

The Human Resources Manager will support the Director of Human Resources in the execution of day-to-day human resources activities for assigned Lines of Business (LOBs). This role is responsible for administering core HR programs and providing operational HR support in areas including employee relations, recruitment, onboarding, performance management, compensation administration, compliance, and employee engagement.
The HR Manager will serve as a primary point of contact for managers and employees within assigned Commercial business groups, ensuring consistent application of company policies, procedures, and HR practices. This position will partner with the Director of HR on strategic initiatives while primarily focusing on the effective execution and administration of HR programs and processes.

• Support the Director of HR in the administration and execution of HR programs, policies, and initiatives for assigned Lines of Business.
• Provide day-to-day HR support to managers and employees regarding company policies, employee relations matters, performance management, and general HR inquiries.
• Assist with recruitment activities, including posting positions, coordinating interviews, supporting hiring managers, and facilitating onboarding activities for new hires.
• Partner with hiring managers to maintain accurate job descriptions and identify required skills and qualifications for open positions.
• Coordinate background checks and employee eligibility verification processes in partnership with approved vendors.
• Assist in administering compensation, benefits, leave administration, and other employee programs in accordance with company policies and applicable laws.
• Support performance management processes by monitoring timelines, tracking completion of performance reviews, and assisting managers with process-related questions.
• Assist with employee relations matters, investigations, disciplinary actions, and documentation in partnership with the Director of HR.
• Maintain accurate employee records and HR documentation within Workday and ensure compliance-related documentation is complete and up to date.
• Prepare and maintain HR reports and metrics to support HR operations and business needs.
• Support administration of sales incentive plans through reporting coordination and data validation activities in partnership with Finance and HR leadership.
• Participate in employee onboarding and orientation activities to support a positive employee experience.
• Ensure compliance with federal, state, and local employment laws and company policies.
• Maintain knowledge of HR best practices, employment regulations, and HR technologies.
• Participate in HR and business meetings as needed to support communication and implementation of HR initiatives.
• Perform other related duties as assigned.

• Bachelor’s degree in Human Resources, Business Administration, or related field required; or equivalent combination of education and experience.
• 5–7 years of related HR experience required.
• 3–5 years of HR support experience within a sales or commercial organization preferred.
• Knowledge of employment-related laws and regulations.
• Experience with HRIS and talent management systems, preferably Workday.
• Experience with the E-Verify process preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite (Excel, PowerPoint, Word) or related software.

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.

• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better.

• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome

• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.

• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply.  It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.

As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.