HR-LD Digital Content Creator

HR L&D Digital Content Creator 

Department:              Human Resources      

FLSA Designation:    Non- Exempt  

Reports To:                 HR Business Partner  

PURPOSE

The HR Learning and Development Digital Content Creator is responsible for designing, developing, and managing digital content that supports our Learning and Development (L&D) programs and other HR initiatives. This role involves creating engaging multimedia materials, including e-learning modules, video content, interactive resources to enhance employee training and development. This person will work collaboratively with HR personnel and other subject matter experts (SMEs) to develop appropriate specialized content. This role will provide maintenance of the Learning Management System (“LMS”) where training content resides and complete administrative processes to support system functionality. Performs related work as required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Develop and create high-quality digital content for various L&D programs, including e-learning modules, training videos, interactive presentations, digital handouts, and other HR-related communications.
• Collaborate with HR, L&D specialists and SMEs to create content based on training needs that aligns with learning objectives and supports our overall training strategy.
• Use multimedia tools and software to produce engaging video content, animations, and graphics that enhance the learning experience.
• Organize and maintain a digital content library, ensuring that all materials are up-to-date, accessible, and aligned with organizational goals.
• Review and edit content to ensure accuracy, clarity, and adherence to best practices in instructional design and adult learning principles.
• Validate content to confirm established measures of effectiveness are achieved.
• Provide maintenance of the LMS by publishing materials, eLearnings, curriculums, and videos with additional tasks of tracking and reporting participation of online learning content.
• Work with vendors to troubleshoot issues, decipher system upgrades and optimize capabilities.
• Maintain and update content through a structured review and sign-off process with content owners.
• Help to assess and analyze measures of training success through input from senior leadership, managers and employees including After Action Review and survey participation.
• Occasionally collaborate with Marketing on digital content needs. 
• Perform other related duties as required or assigned.

MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Bachelor’s Degree in Graphic or Instructional Design, Visual Communication, Human Resources, Technology, or related field. 
• Proven experience in creating digital content for learning and development, including e-learning modules, videos, and interactive materials. 
• Strong creative skills with the ability to design engaging and effective learning experiences.
• Strong organizational skills with the ability to manage multiple projects and deadlines efficiently.
• Must have strong Microsoft Word, Power Point, Excel, and design authoring software experience.
• Knowledge of technical system administration, configuration, reporting, learning analytics, maintenance, and system documentation. 

MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• General knowledge of human resources and training best practices. 
• Understanding of applicable laws and regulations. 
• Ability to work independently both independently and as part of a team. 
• Excellent verbal and written communication skills.  
• Demonstrated ability to partner with employees at all levels of an organization. 
• Strong attention to detail, maintaining confidentiality and discretion. 
• Strong organization, prioritization, and adaptability skills.  

ENVIRONMENTAL ADAPTABILITY

• Prolonged periods of sitting at a desk and working on a computer
• May have occasional visits to a job site which would require periods of standing, walking and/or climbing stairs

EQUIPMENT/TOOLS

• Laptop PC, videography and other design 

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Baker Group will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.