HR Geo Services Associate, Dubai-UAE

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Job Description:

Company Profile:

Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer-first, people-led and innovation-driven.

Job Description: HR GEO Services Associate, Dubai, UAE

The Geo Services Associate roles are responsible for providing H.R. support to all Business Units in UAE. These roles deliver the H.R. services that require close physical proximity to business operations and cover one to multiple UPS locations. High-level responsibilities vary by country based on the level of BPO support received (as detailed below) but may include management of payroll processing, leave administration, employee concerns and complaints, inquiry management, implementation of local services and programs to reduce employee turnover, talent acquisition, select onboarding / offboarding activities, and on-site learning facilitation.

• HR GEO Services Associate processes monthly payroll and administers employee leaves in Gulf HR
• He/ She provides support and tactical implementation in the areas of Compensation and Benefits, Talent Acquisition, Employee Relations, Labor Relations, and Workforce Planning.
• He/ She provides valued solutions to management for the implementation of HR initiatives.
• The Professional Recruitment associate is focused on attracting premier professional candidates utilizing successful recruiting channels.
• He/ She works with the hiring managers and will select, review, and forward prospective candidates for review.
• He/ She will conduct HR fit phone interviews with candidates and will coordinate assessment and functional interviews working directly with the business units.
• This position examines business report content to develop new formats, improve existing formats, and preserve basic format characteristics. He/ She provides administrative support and participates in special assignments.

Manages Requisition Process:

• Ensuring Requisition is raised in Workday & helping functions to raise requisition and updating trackers daily.
• Conducts candidate sourcing to ensure requisition needs are promptly filled with quality candidates.
• Evaluate recruiting and interviewing processes and make recommendations for process improvements.
• Monitors employment processing to confirm UPS’s compliance with local government and other requirements.

Selects, Screens Candidates & Coordinates Interview and Assessment Process:

• Sourcing potential candidates through different sources. Selects candidates and reviews resumes, identifying those having the basic qualifications for the job. Forward selected resumes to the hiring manager for review.

• Conducts an HR fit phone interview with the candidates to aid in the selection of the right talent for the right positions within the company.
• Coordinates the functional interviews with the hiring manager. Follow-up with the hiring manager on interview results / selected candidates.
• Coordinating with Candidates for documents & Offer letter processing.

On Boarding & Off Boarding (Joining Formalities & Personal Files):

• Completion of joining formalities of all new joiners on the first day of joining and collection of all relevant documents.
• Updating personnel files promptly within 6 days of the occurrence of an event.
• Designing Induction Plan.
• Coordinating Exit - Notification to all departments, Exit Interview dues Clearance, and Full & Final Settlement.

Compensation & Benefits:

• Handling monthly payroll Inputs for employees.
• Timely & accurate validation of salary inputs & output, audit.
• Liaising with all government agencies to ensure adherence to compliance laws and regulations.
• Statutory Compliance - Effective statutory labor compliance by liaising with statutory consultants on ESIC, PF, PT, etc.
• Benefits Administration

Employee Concerns / Disciplinary cases (Behavior and Performance {PIP}), IR-related activities

Performance Management:

• Keeping track & Preparation of Confirmations / Promotions/ Increments.

• Planning and timely completion of midyear and annual performance reviews.

Audit:

• Assisting in all types of Audits (Quarterly, Biannually & Annually), Avsec Audits.
• Responsible for Workday data Audits and ensuring data corrections.

HR Administration:

• Communicating and explaining the organization's HR policies to the employees.
• Handling administration of all contract labor.
• Preparing and submitting all relevant HR letters/documents/certificates/
• Leave Administration, Attendance Management, Vendor Management, Reporting Analysis, and Relocation Process.
• Draft and update documents such as job descriptions, employee handbooks, performance appraisals, forms, SOP, policies, and other HR-related documents.

Skills, Experience & Qualification:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills. 
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• 5-6 years of work experience in Human Resources
• Minimum Graduate & Degree in Human Resources or related field

Employee Type:
 

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.