HR Generalist

Posted 11 Days Ago
London, England
In-Office
65K-75K Annually
Mid level
Artificial Intelligence • Machine Learning
The Role
Serve as the primary HR contact for the regional team, managing day-to-day HR operations across Europe including onboarding/offboarding, probation, performance reviews, compliance with UK labor law, HR systems/data integrity, local rewards and benefits support, and hands-on office operations.
Summary Generated by Built In

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  
  
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  
  
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.   

Job Description:
 

The Opportunity

Are you an HR professional ready to elevate your career in a fast-paced innovation environment? We are a global company providing AI Business solutions, and we are looking for a dedicated partner to support our regional team. In this role, you’ll report directly to the HR Director based in Israel, gaining visibility into global HR strategy while playing a hands-on role in local execution. This role is a perfect "career-scaler" for someone who enjoys being the primary point of contact for employees and managers while learning how international HR strategy is executed on the ground.

How You Will Support the Team

  • Primary Expert: Act as the go-to resource on all day-to-day HR matters, including onboarding and offboarding.
  • HR Operations: Lead the day-to-day HR operations across Europe, ensuring smooth execution of employee lifecycle processes such as onboarding, offboarding, probation, performance reviews, and development initiatives.
  • Office Champion: As we operate with a lean team, you will take a hands-on approach to our workspace, ensuring a welcoming environment and managing local office operations with a "roll-up-your-sleeves" mindset.
  • Legal Compliance: Maintain and update policies to ensure they remain legally sound and compliant with regional labor laws.
  • Systems Management: Take ownership of HR data and regional systems, ensuring accuracy and reporting integrity.
  • Rewards & Benefits: Support the delivery of local perks and compensation processes in collaboration with global teams.

Who You Are

  • Experienced Practitioner: You have a minimum of 4 years of experience as an HR Advisor or Generalist, ideally within a tech-forward environment.
  • Labor Law: You possess a strong working knowledge of UK labor laws.
  • International Awareness: Familiarity with European labor markets (such as Spain or Germany) is a significant advantage.
  • Adaptable & Practical: You are happy to balance high-level people support with the essential administrative, and office tasks that keep a team thriving.
  • Tech-Savvy: You are quick to learn new systems and enjoy using technology to improve HR processes.

What You’ll Get

  • Salary: £65,000–£75,000 dependent on experience
  • Up to 10% annual performance bonus
  • A hybrid, flexible work culture
  • Private Medical Insurance (PMI) for self and family
  • HealthShield Cash Back Plan
  • Salary Sacrifice Pension Plan
  • Life Cover and Income Protection
  • Enhanced Family Policies
  • Global exposure and the chance to make a real impact
  • An opportunity to learn and grow professionally, with access to ongoing learning and development (e.g., LinkedIn Learning)


 


Location preference:

UK - London


Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
 
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.

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The Company
Bengaluru, Karnataka
465 Employees
Year Founded: 2008

What We Do

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.

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