HR Generalist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

Title: HR Generalist

Location: Radom, Poland (hybrid)

Global Human Resources

Our mission is to identify, develop, and retain the talent and capabilities we need to drive business performance, and achieve our strategic objectives. We are committed to enabling a successful employee experience from Day One at Iron Mountain and creating a supportive, diverse, creative (and fun!) work environment. We’re dedicated to giving employees the HR resources and high level of strategic support they need when they need it, in an integrated, simplified and consistent way across the globe. 

Job summary

Due to our continued growth we have an exciting opportunity for a HR Generalist to join us at our Digital Business Unit in Radom. In this position you'll play a key role in managing employee lifecycle processes, handling escalated HR queries, and supporting talent programs such as performance cycles, onboarding, and recognition strategies. You'll collaborate with managers, provide training, and drive regional HR initiatives while ensuring a seamless employee experience. 

If you have strong HR expertise, problem-solving skills, and a passion for fostering a positive workplace culture, this role offers the perfect opportunity to grow and make an impact in a dynamic, global environment.

Your role in our mission:

• Managing day-to-day employee requests in HR systems

• Handle escalated queries from tier 1 and 2

• Execution of annual CoE cycles as required e.g. merit/bonus; talent (career conversations, 9 box talent calibration, goal setting & goal achievement, employee surveys)

• Liaison with people managers to change data in system following comp data audits

• Execution of orientation/onboarding activities per Talent CoE strategy.

• Advising people managers on related processes around employee life cycle

• People Manager training in processes and/or soft skills either directly, or via train the trainer sessions; translation and/or localization of communication materials and their distribution

• Provision of in-country change management to local leadership

• Align and manage regional and local recognition strategies to global recognition programs, voice of customer for the CoEs

• Feedback (via Global Portfolio Group) from people managers and employees on CoE programs and plans

• Coach tier 1 3rd party vendor teams on enhancing customer experience across all processes

• End- to- end recruitment for the Digital Business Unit on site

• Handling employee relations cases

• Provides required reports for the broader HR team and senior business leaders, including analysis and insight

Valued skills and experience:

• Bachelor's degree preferred

• Substantial experience in HR required with demonstrated required functional knowledge & expertise

• Experience working in a regional shared services organization is a plus  

• Demonstrated experience of, and focus on, proactively managing customer relationships

• Must possess demonstrated understanding of continuous performance measurement

• Demonstrated ability to work collaboratively and build strong partnerships with key stakeholders in a complex, multi-supplier and matrixed environment

• Curious, able to challenge and proactively ask questions about wider context in order to understand where to provide most business value; taking our customers to where they ought to be, not where they want to be

• Exceptional conflict resolution skills

• Ability to work effectively in high-pressure, fast-paced situations that require sound decision making

• High degree of comfort with change, with the skill to easily shift priorities to meet business needs

• Strong analysis and problem solving skills, able to carry out root cause analysis

• Fluent knowledge of English

Discover what awaits you

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies

• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).

• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual

• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category: Human Resources