People (HR) Generalist

Sorry, this job was removed at 12:29 p.m. (CST) on Thursday, Feb 20, 2025
Hiring Remotely in USA
Remote
Healthtech • Software
The Role

Want to be a bswifter? 

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. 

 We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! 

Job Summary

The People Generalist will be responsible for collaborating across the People team to provide a broad range of people-related services and serving as the first point of contact for team members regarding policies, programs, and processes. This role provides process-related support for general people activities, including onboarding, team member relations, leave of absence, and benefits administration. The position plays a key role in creating a positive team member experience and ensuring people processes align with departmental and organizational objectives.

Key ResponsibilitiesOnboarding

  • Assist with the onboarding process to ensure smooth transitions for new team members.

  • Ensure data from the Applicant Tracking System (ATS) is accurately updated in the HRIS.

Offboarding

  • Track and coordinate the exit process for team members, partnering with leaders and relevant departments (IT, People Team, etc.).

  • Prepare exit paperwork, coordinate exit surveys and interviews, and collect feedback.

  • Maintain accurate records of offboarding activities to support tracking and reporting.

Team Member Relations

  • Manage day-to-day People Operations and lead communication through People channels and inboxes.

  • Serve as the point of contact for team member inquiries and concerns, resolving issues and escalating to People Business Partners as needed.

  • Partner with People Business Partners to support business operations.

  • Build strong relationships across the organization to foster collaboration and engagement.

  • Support team member engagement initiatives and promote a positive workplace culture.

  • Conduct and summarize pulse checks and focus groups.

Performance Management

  • Assist with the administration of performance review and goal-setting processes.

  • Track performance management activities and support the implementation of performance improvement plans and corrective actions.

Compliance and Audit

  • Ensure compliance with local, state, and federal employment laws.

  • Maintain accurate and secure team member records.

  • Handle audits, file requests, and generate ad hoc reports.

  • Develop and manage Standard Operating Procedures (SOPs) for the People Team.

Benefits Administration

  • Provide guidance and assistance to team members with benefits inquiries, including health insurance, retirement, and leave policies.

  • Support team members and leaders throughout the full lifecycle of leave requests, from initiation to return to work.

  • Serve as a liaison with third-party leave management vendors and internal stakeholders.

  • Partner with the direct bill team to ensure correct premium deductions during leaves of absence.

  • Perform monthly invoice reconciliation and submission processes to align benefit elections with carrier invoices and payroll deductions.

  • Collaborate with the Benefits Manager to ensure successful execution of Annual Enrollment and Wellness programs.

  • Partner with COBRA administration teams to manage direct billing for eligible team members.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or related field.

  • 2-5 years of experience in Human Resources.

  • Minimum of 2 years managing leave of absence practices and related legal compliance.

  • Minimum of 2 years managing employee relations, including involuntary terminations and navigating difficult conversations.

  • Strong knowledge of HR practices, employment laws, and regulations.

  • Proven experience in benefits administration.

  • Proficiency with HRIS systems and Microsoft Office Suite, including intermediate Excel skills.

  • Experience with bswift is a plus.

  • HR or Benefits certification (e.g., PHR, SHRM-CP) is a plus.

  • Strong interpersonal, communication, and problem-solving skills.

Key Competencies

  • Excellent organizational and multitasking abilities.

  • Ability to thrive in a fast-paced, team-oriented environment.

  • High ethical standards and strong attention to detail.

  • Capability to handle confidential and sensitive information with professionalism.

  • Ability to work independently and know when to consult subject matter experts.

  • Skilled at balancing work direction from multiple areas and prioritizing tasks effectively.


 

Why Join bswift?

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Benefits of Working at bswift:

  • Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
  • Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
  • Remote first, Office friendly environment! No time to commute?  No problem!
  • Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
  • Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
  • Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
  • Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

Specific benefit offerings vary by position and may be subject to change.

 

Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description. 

 

 

In the spirit of pay transparency, we are excited to share the base salary range for this position is $65,000-$80,000, exclusive of fringe benefits or potential bonuses.  If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.  

 bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. 

If you have what it takes to join our award-winning culture, we’d love to hear from you! 


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The Company
HQ: Chicago, IL
750 Employees
On-site Workplace
Year Founded: 1996

What We Do

bswift is a Chicago-based technology company that provides benefits administration for employers and exchanges nationwide. We pride ourselves on having a fun, friendly and smart staff that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for growth.

Why Work With Us

We offer the excitement and opportunity of a fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success. We're looking for motivated and goal-driven team members who possess the bswift values of higher standards, greater accountability and more fun.

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