Join the Centricity Research Team!
Centricity Research is one of North America's largest clinical research networks and a fully centralized Integrated Research Organization (IRO). We conduct Phase I-IV clinical trials across more than 35 therapeutic areas, partnering with leading pharmaceutical, biotechnology, and medical device companies to advance healthcare through innovative clinical research. Join our growing team and build a rewarding career while helping bring new treatments to patients.
About the role
At Centricity Research, our people are at the heart of everything we do. We're looking for an HR Generalist who pairs approachable, thoughtful employee support with strong operational follow-through and a desire to improve how HR work gets done.
Working closely with the Director of People Operations, you'll support employees across Canada and the United States throughout the employee lifecycle. Your work will span onboarding, benefits, leaves, employee relations, HR reporting, compliance, and process improvement.
This is a fully remote role open to candidates residing in Canada, with regular availability during core Eastern Time business hours preferred. You'll thrive here if you're collaborative, practical, adaptable, and comfortable balancing sensitive conversations with detailed administrative work.
What you'll do
- Support leaders and employees across Canada and the U.S. throughout the employee lifecycle.
- Be an approachable, trusted resource on HR policies, employee relations, benefits, leaves, and employment practices, escalating complex matters when appropriate.
- Manage onboarding, offboarding, employee records, HRIS updates, benefits administration, leave coordination, and compliance activities.
- Support workplace investigations, performance matters, and manager coaching with care and sound judgment.
- Prepare workforce reports and use People data to identify trends and support decisions.
- Improve workflows using HR technology, automation, and AI tools where they add value.
- Partner with the Director of People Operations on audits, policies, compliance, and organizational projects.
- Provide occasional Talent Acquisition backup and contribute to a collaborative, responsive People team.
You Might Be a Great Fit If You:
- You have 3-5 years of progressive Human Resources or People Operations experience.
- You have hands-on experience across onboarding, HR administration, benefits, leaves, employee relations, and compliance.
- Experience supporting U.S. employees or knowledge of U.S. employment practices is preferred, but not required; you are motivated and able to learn.
- You build trust naturally and provide warm, thoughtful, and responsive support to employees and leaders.
- You're collaborative, adaptable, and comfortable coaching managers through day-to-day employee matters.
- You're organized, detail-oriented, and able to manage competing priorities in a fast-paced environment.
- You enjoy working with data and using HR technology, automation, and AI to improve processes.
- You communicate clearly, maintain confidentiality, and exercise sound judgment with sensitive information.
- Experience with workplace investigations, Rippling or another HRIS, recruitment support, or an HR designation is considered an asset.
Why Centricity Research?
Our Mission
We connect people to scientific advancements through groundbreaking research within a deeply human experience.
Our Core Values
- Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
- Care: We show up for each other, our customers, and our mission - always going the extra mile.
- Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
- One Team: We collaborate, support one another, and succeed together.
- Grow for Good: We grow with purpose - to expand access to research and improve global health.
- Own It: We take initiative, deliver results, and follow through - with passion and accountability.
Benefits
- Comprehensive health, dental, and vision insurance
- Enhanced EAP – mental health support
- Flexible PTO + paid holidays
- Continuing education reimbursement
- 401(k) / RRSP with company match and immediate vesting
Ready to Apply?
We’d love to hear from you – apply now!
We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.
Skills Required
- 3-5 years of progressive Human Resources or People Operations experience
- Hands-on experience with onboarding, HR administration, benefits, leaves, employee relations, and compliance
- Experience supporting U.S. employees or knowledge of U.S. employment practices
- Ability to provide thoughtful and responsive support to employees and leaders
- Ability to coach managers through day-to-day employee matters
- Strong organization and attention to detail, with the ability to manage competing priorities
- Interest in using data, HR technology, automation, and AI to improve processes
- Clear communication, confidentiality, and sound judgment with sensitive information
- Experience with workplace investigations
- Experience with Rippling or another HRIS
- Recruitment support experience
- An HR designation
What We Do
Centricity Research is an integrated research organization (IRO) with more than 40 wholly owned and integrated clinical research offices across North America. The company conducts Phase I-IV clinical research in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials. For more than 25 years, the organization’s founders have worked to revolutionize research by investing in the people and technology needed to deliver outstanding clinical trial experiences, earning numerous awards including “Best Places to Work” and recognition for “Outstanding Diversity in Clinical Research.” Jobseekers: Apply here >> https://centricityresearch.applytojob.com/apply
