HR Generalist

Company Description

Workanova is a global BPO customer experience specialist that provides exceptional customer care, sales, technical support, and back-office services to companies worldwide. Our team consists of highly skilled professionals equipped with the necessary tools and solutions to align with each client's business goals and desired outcomes. We view outsourcing as an opportunity to optimize cost while nurturing and expanding long-term business potential.

Job Description:

The ideal candidate will be responsible for recruitment efforts, new hire orientation and onboarding, employee termination, payroll, and company policy and procedure adherence. In addition, you will build strong relationships with our company's managers to help them with their human resource needs. 

Responsibilities

Recruitment and Employment:

• Creating and posting job advertisements.
  
• Candidate selection, conducting interviews, and coordinating the hiring process.
  
• Collaborating with managers to define staffing needs.
  

Employee Administration:

• Manage employee records and maintain accurate and up-to-date information.
  
• Prepare and process documentation related to hiring, employment changes, and terminations.
  

Policies and Procedures:

• Developing, implementing, and maintaining HR policies and procedures in compliance with legal regulations.
  
• Educating and training employees on HR policies and procedures.
  

Support for Management and Employees:

• Providing support and guidance to management and employees on HR-related matters.
  

Qualifications

• At least 1 year of experience in similar HR roles.
  
• Knowledge of labor laws and regulations.
  
• Strong organizational and communication skills.
  
• Problem-solving and decision-making abilities.
  
• English language proficiency at C1 level.