Who we are
At City Storage Systems, we're building Infrastructure for Better Food. We help restaurateurs around the world succeed in online food delivery. Our goal is to make food more affordable, higher quality and convenient for everyone. We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
What you’ll do
- Strategic HR Planning: Collaborate with business leaders to develop and implement HR strategies that align with the company's goals and objectives.
- Talent Management: Partner with hiring managers and business unit leaders to identify workforce planning needs, talent strategy, and talent development. Collaborate with managers to create career development plans for employees, supporting their professional growth and succession planning.
- Employee Relations: Serve as a point of contact for employee concerns addressing grievances, conflicts, and providing guidance on HR policies and procedures. Promote a positive work environment by fostering effective communication and conflict resolution.
- Performance Management: Support performance evaluation processes and provide guidance and coaching on goal-setting, performance feedback, and development plans. Coach managers on performance-related issues ensuring fair and consistent practices.
- Organizational Development: Assess organizational needs and provide recommendations for enhancing employee engagement, productivity, and effectiveness. Collaborate on change management initiatives, including organizational restructuring, mergers, and acquisitions.
- HR Analytics: Utilize HR data and metrics to identify trends, provide insights, and drive data-based decision-making and identify areas for improvement.
- HR Policy and Compliance: Stay updated with employment laws, regulations, and industry best practices. Develop and implement HR policies, ensuring compliance and consistency across the organization.
- Employee Engagement: Develop and execute employee engagement initiatives, fostering a positive work environment
- Rewards Management: Collaborate with Global Rewards CoE to conduct the annual compensation review, bonus cycle, and promotion cycle, ensuring pay equity across the organization.
- Return to Office Management: Promote the Office First principle by creating and maintaining a fair and respectful on-site workplace, ensuring that all employees and managers are fully aware of the company’s culture and values.
What we’re looking for
- 5-7 years of working experience, 3-5 years of domain experience
- Experience working in a fast-paced environment
- Experience in managing internal stakeholders
- Working experience in other Southeast Asian countries is a plus
- Adaptability: Ability to adapt to changing priorities and demonstrate flexibility in approach.
- Communication Skills: Excellent verbal and written communication skills to convey information clearly and effectively.
- Analytical Skills: Strong analytical abilities to assess situations and make informed decisions.
- Project Management: Experience in managing projects from inception to completion, ensuring timely delivery and quality outcomes.
Why join us
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.
- Pioneer position: This role will shape the workplace policies and practices of a hyper-growth startup that presents unique employment experiences.
What else you need to know
This is an onsite role based in our Manila office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person.
Looking forward to sharing more about a Career of Substance at City Storage Systems!
Ready to join us as we serve those who serve others?
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Top Skills
What We Do
At City Storage Systems, we're building Infrastructure for Better Food. Our goal is to make food more affordable, higher quality and convenient for everyone.
We’re helping restaurants expand their online food delivery businesses and streamline their operations.
Currently, that means investing in our two core businesses, CloudKitchens and Otter.
CloudKitchens is focused on the physical world - the world’s largest real estate business that focuses on building hyper-efficient ghost kitchens in the heart of delivery demand zones.
Otter is focused on the digital world - the fastest growing SaaS company that organizes online food delivery operations for restaurants on a single, all-inclusive, and intuitive platform.
Ready to join us as we serve those who serve others?
