The Role
Hotel-focused HR Executive responsible for end-to-end recruitment for non-exempt roles: screening, interviews, reference checks, offers, reporting, and candidate coordination. Provides administrative HR support, assists department heads with employee relations, and upholds hospitality-focused guest service standards while helping manage EEO, OHS, and industrial relations matters.
Summary Generated by Built In
Job Description
- Only Hotel background required.
Identifies qualified candidates by coordinating resume screening, preparing interview documentation, and conducting reference checks.
- -Reviews and responds to incoming resumes appropriately.
- -Shares shortlisted candidate profiles with HR Consultants and hotel management based on position requirements.
- -Conducts initial screening interviews to assess candidate suitability.
- -Provides administrative assistance throughout the recruitment process.
- -Coordinates interview schedules between candidates and hiring managers.
- -Keeps candidates informed regarding the progress of the selection process.
- -Prepares and issues offer letters to selected candidates.
- -Manages end-to-end recruitment activities for assigned non-exempt positions.
- -Screens, evaluates, and recommends suitable candidates for employment.
- -Extends job offers to selected applicants.
- -Prepares and maintains up-to-date recruitment status reports.
- -Maintains accurate records and statistics of open and filled positions.
- -Monitors and summarizes recruitment-related costs when required.
- -Delivers exceptional guest satisfaction by providing genuine “Yes I Can!” hospitality and exceeding guest expectations.
- -Demonstrates personal accountability, teamwork, and attentive service while interacting with guests.
- -Resolves guest concerns by listening empathetically, identifying solutions, and ensuring proper follow-through.
- -Recognizes situations where guests may be dissatisfied and applies sound judgment in implementing the 100% Guest Satisfaction Guarantee.
- -Performs additional responsibilities as needed to support outstanding hospitality standards.
- -Assists in coordinating responses to EEO complaints, Occupational Health & Safety matters, Industrial Relations issues, and employee -grievances through research and information gathering.
- -Supports Department Heads in managing employee relations matters by guiding them in preparing appropriate verbal and written communication for employees.
Interested candidates can apply or share their profiles at [email protected]
Skills Required
- Hotel background/experience
- Experience managing full-cycle recruitment (sourcing, screening, interviewing, reference checks, offer letters)
- Ability to prepare interview documentation and maintain recruitment status reports and records
- Strong candidate coordination, communication, and administrative skills
- Familiarity with EEO processes, Occupational Health & Safety, and industrial relations support
- Customer/guest service orientation and hospitality mindset
- Ability to assist department heads with employee relations communications
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The Company
What We Do
Radisson Hotel Group is a dynamic hotel company that offers opportunities for growth and aims to create memorable moments through exceptional hospitality. They are involved in sales, revenue management, and meeting/events management.
