Jobs at Radisson Hotel Group

Supervise hotel human resources operations, employee lifecycle processes, staffing, compensation, development, training, succession planning, and performance initiatives. Manage HR budgets and training plans, support employee and stakeholder enquiries, resolve problems, maintain positive team experiences, and ensure compliance with legislation and audit requirements. The role also builds effective relationships across the hotel and provides recommendations to improve employee and organizational performance.

Supervise the hotel front office team, lead by example, and ensure smooth delivery of every guest journey. Responsibilities include supporting check-in and check-out operations, proactively resolving issues, maintaining guest satisfaction, and contributing to a positive, high-quality hospitality experience.

Support implementation and accuracy of hotel revenue strategy across CRS, PMS, channel managers and third-party channels. Load and audit rates, manage availability and inventory, implement RMS pricing recommendations, perform CRS audits, and assist revenue optimization projects to maximize profitable revenue.

Supervise daily meetings and events operations, including room setup/turn-down, F&B setup, and equipment preparation. Lead banquet staff, support the M&E Operations Manager, handle guest enquiries, build stakeholder relationships, and ensure high service and attention to detail.

Supports hotel food and beverage operations by delivering high-quality guest service, responding to enquiries, completing assigned duties professionally, achieving departmental objectives, controlling costs and inventory, maintaining productive relationships, and complying with legislation and audit requirements.

Assists the Director of Sales in achieving hotel sales targets and profitability across corporate, leisure, group, local account, and travel trade segments. Responsibilities include client acquisition, account management, proposals, sales calls, inspections, booking follow-up, group coordination, revenue tracking, and interdepartmental communication. The role also supports sales planning, budget management, client relationship development, and execution of hotel marketing initiatives.

Oversee all hotel learning and development activities: design and deliver training, run Training Needs Analyses, manage the LMS and vendors, measure training effectiveness, lead engagement and development initiatives, prepare reports for senior management, and manage the learning budget and annual training plan.

Provides hands-on IT support to hotel teams, troubleshooting hardware, software, networks, and systems. Handles service requests, installs and configures technology, supports user training and documentation, contributes to IT projects and upgrades, maintains technology inventory, assists with procurement, and recommends improvements. The role emphasizes customer service, problem-solving, collaboration, and familiarity with Windows, Office applications, infrastructure, and basic IT security.

Provides first-level application support for Radisson’s EMMA property management system. Responsibilities include resolving application errors, handling hotel support requests, configuring PMS settings, managing ServiceNow tickets, coordinating with vendors and technical teams, documenting procedures, and serving as the primary IT contact for assigned hotels. The role requires strong stakeholder relationships, hospitality process knowledge, customer service, and collaboration with hotel and back-office users.

Welcome and assist hotel guests throughout their stay, including check-in, check-out, and other front-office needs. Deliver exceptional service, resolve guest concerns with patience and empathy, and help ensure a smooth guest journey. The role requires teamwork, flexibility, attention to detail, strong communication, proactive service, and a positive attitude. Prior similar experience is beneficial but not essential.

Supports digital marketing across multiple hotel properties by managing social media, assisting with campaigns and promotions, updating website content, performing basic SEO, monitoring engagement and trends, supporting digital advertising, preparing reports, managing online reputation, and coordinating with internal teams. The role is designed for a fresh graduate seeking to develop a digital marketing career in the hospitality industry.

Coordinate and support hotel sales and events, drive proactive sales initiatives, maximize revenue, deliver exceptional guest service, manage enquiries and problem resolution, and ensure compliance with policies and audit requirements.

The Reservations Supervisor manages the reservations team, ensures high guest satisfaction, oversees departmental performance, and addresses guest inquiries effectively.

Welcomes and assists hotel guests throughout their stay, handling check-in, check-out, and other front-office needs. Delivers exceptional service, resolves guest concerns creatively, and supports the smooth operation of the front office. The role requires patience, empathy, attention to detail, strong verbal communication, flexibility, teamwork, and a positive attitude. Previous experience is beneficial but not required.

Support brand audits, SOP review and rollout, pre-opening brand onboarding, training coordination, quality KPI tracking, and guest-experience reporting. Assist with audit documentation, corrective-action tracking, dashboards, and cross-functional coordination to ensure brand compliance and project execution.

As a Steward at Radisson Hotel Group, maintain clean dishes and kitchenware, support culinary excellence, and keep a spotless kitchen environment.

Lead development and execution of loyalty partnership strategy to grow the loyalty ecosystem across travel, financial services, lifestyle and retail. Source and negotiate high-value commercial and co-branded financial partnerships, manage partner portfolio, drive activation with cross-functional teams, track performance and optimize ROI, and lead a small Partnerships team across regions (EMEA focus).

Lead the property's maintenance department to ensure high standards, guest comfort, and compliance. Manage team performance, budgets, preventative maintenance programs, stakeholder relations, and audit readiness.

Support internal communications and employee engagement campaigns; create presentations and schedule content (posts, videos, newsletters); assist people branding activations and events; coordinate with ambassadors and teams to gather stories; track and analyze campaign performance to generate insights and improvements.

Manage and lead the front office team to deliver exceptional guest experiences. Oversee check-in/check-out, reservations, guest billing, staff scheduling and training, handle guest complaints, manage budgets and inventory, and ensure smooth daily front desk operations.