Jobs at Radisson Hotel Group

As a Rooms Division Management Trainee, you will learn to ensure operational excellence across Front Office and Housekeeping, handle guest relations, manage incidents, and contribute to process improvements in a vibrant airport hotel environment.

Lead the revenue management department to maximize revenue and guest satisfaction. Manage reservations and M&E enquiries, develop and implement revenue strategies, maintain reporting and tracking tools, prepare departmental budgets, control costs and inventory, review business performance with recommendations, ensure compliance and audit readiness, and develop the team.

Welcome and check guests in/out, manage the front desk, deliver exceptional guest service, proactively resolve issues with patience and empathy, work as part of a team to ensure smooth front office operations and high guest satisfaction.

Manage and improve front office operations, supervise door/bell/concierge/parking staff, implement procedures and budgets, handle guest service and billing, recruit/train and coach staff, coordinate with departments to meet service and financial goals, and ensure compliance with hotel policies.

As an F&B Management Trainee, you will assist with daily operations, support restaurant services, train team members, and ensure guest satisfaction.

Lead hotel sales efforts by securing group and conference business, developing new accounts, negotiating contracts, coordinating with operations (FO, F&B, Banqueting), producing sales reports, attending trade shows, and delivering client follow-up to meet monthly revenue and new business targets.

Lead and supervise front desk operations, ensure exceptional guest service, resolve guest concerns, train and develop staff, enforce brand standards, manage room availability and shift administration to maximize efficiency.

Lead strategic sales to drive revenue growth by managing and expanding key accounts, pursuing new business, negotiating contracts, coordinating with hotel operations, producing sales forecasts/reports, representing the hotel at events, and coaching junior sales staff to meet commercial targets.

Lead hotel sales efforts to generate group, conference, and corporate business. Develop new accounts, negotiate contracts, coordinate with operations for guest requirements, produce sales reports, attend trade shows, and drive revenue targets while managing client relationships and supporting the Director of Sales & Marketing.

Support implementation and accuracy of hotel revenue strategy across CRS, PMS, channel managers and RMS. Load and audit rates, manage availability across channels, implement pricing recommendations, and support revenue optimization projects.

Manage and lead the front office team to deliver exceptional guest experiences, oversee check-in/check-out, reservations, billing, staff training, scheduling, problem resolution, and ensure smooth daily operations while supporting budgets and inventory management.

Maintain supply of clean dishes, glassware, silverware and pots for kitchen and hotel outlets; keep kitchen environment clean; complete tasks assigned by senior manager; work early, late, and mid shifts as scheduled; provide attentive, customer-focused support.

Lead and operate the SAP BI platform (BW/BW4HANA), design and implement BI solutions, coordinate international BI teams and vendors, manage platform upgrades and data quality, and deliver standardized reporting and analytics aligned with business needs.

Support development planning by performing market research, business intelligence, and financial feasibility analysis for new hotel projects; maintain BD pipeline databases; prepare presentations, reports and ad-hoc analyses; liaise with regional teams to inform decision-making.

Provide friendly, proactive guest service across the guest journey: check-in/out, inquiries, and problem resolution. Anticipate needs, support the guest services team, maintain high service standards, and use property systems when required to ensure guest satisfaction.

Greet and assist guests from check-in to check-out, handle front desk operations, resolve guest issues, work proactively with the front office team to ensure smooth operations and high guest satisfaction during high season.

Provide reporting and administrative support to the Financial Controller, handle accounts payable/receivable, bank reconciliations, basic costing and inventory tasks, and support finance operations to ensure accuracy, guest satisfaction, and smooth departmental functioning.

Perform daily revenue audits and reconciliations across Rooms, Food & Beverage, and other departments; investigate and resolve discrepancies; reconcile PMS (Opera), POS, credit card batches and control reports; conduct revenue control procedures and outlet audits; maintain audit documentation and internal controls; collaborate with operations to ensure accurate revenue reporting and compliance.

Manage daily front desk and night audit operations, ensure guest satisfaction, coordinate with housekeeping and other departments, lead and train front office staff, handle VIPs and escalations as Manager on Duty, oversee cash/payment procedures, reporting, scheduling, and compliance with brand and safety standards.

Welcome and assist guests throughout their stay, anticipate needs, support guest services operations, handle check-in/check-out tasks, coordinate with departments, and deliver friendly, proactive service to ensure guest satisfaction.