The Role
Manage HR operations for the Hyderabad office, including SOP creation and governance, Keka HRMS coordination, skill gap tracking, succession planning records, SLA monitoring, reporting, and process updates. The role requires maintaining accurate documentation and trackers, coordinating HR system rollouts and training, identifying operational gaps, and independently managing multiple workstreams with strong ownership and attention to detail.
Summary Generated by Built In
HR Executive
Hyderabad | Full-Time | Reports to Manager – Hyderabad
Location: Hyderabad
Experience Required
2–3 years of experience in HR Operations / HR Coordination
Employment Type: Full-Time Permanent
About TechBlocks:
At TechBlocks, we believe strong systems and disciplined HR operations are essential to building scalable and high-performing teams. We are looking for a process-oriented and detail-driven HR Executive to support and strengthen HR operations for our Hyderabad office.
This role is critical to ensuring smooth HR process management, documentation governance, HRMS coordination, reporting accuracy, and operational discipline across HR activities. The ideal candidate should be proactive, organized, and capable of independently managing multiple workstreams with strong ownership and accountability.
About the Role
This role will act as the operational backbone of HR for the Hyderabad office. The selected candidate will manage HR process documentation, Keka coordination, skill gap tracking, succession planning records, and SLA management while ensuring operational accuracy and process consistency.
We are looking for someone who is highly process-driven, detail-oriented, and proactive — someone who can quickly understand workflows, identify gaps, and independently maintain structured HR operations with minimal supervision.
Key Responsibilities
Process Documentation & SOP Management
- Create and maintain SOPs for all HR processes including hiring, onboarding, exit management, PMS, and policy workflows.
- Define process owners, timelines (TATs), escalation paths, and process steps clearly within documentation.
- Maintain organized and version-controlled SOP repositories on shared drives and Keka HRMS.
- Conduct quarterly SOP reviews and update outdated documentation within defined timelines.
- Ensure all operational HR processes are documented and regularly maintained.
Keka HRMS Coordination
- Support Keka module rollouts as per the HR operations roadmap.
- Coordinate training sessions for HR teams prior to new module go-live.
- Maintain and track manual-to-automation process migration records.
- Identify operational blockers proactively and escalate them with proper context and resolution inputs.
- Ensure HR process data within Keka remains updated and organized.
Skill Gap Tracking & Reporting
- Build and maintain skill gap tracking databases across teams and roles.
- Map role requirements, current capabilities, identified gaps, and closure plans.
- Update records after PMS cycles and ensure reporting accuracy.
- Publish quarterly skill gap analysis reports and highlight critical gaps to management.
- Escalate roles without succession or closure plans within defined timelines.
Succession Planning & SLA Tracking
- Maintain succession planning registers for critical business roles.
- Track readiness levels, primary successors, and backup resources.
- Ensure regular updates based on role or employee status changes.
- Maintain HR SLA registers and track adherence across HR operations.
- Prepare monthly SLA tracking reports and share operational insights with management.
- Update SLA records whenever process changes occur.
Who We Are Looking For:
Must-Have Skills & Experience
- 1–3 years of HR operations or HR coordination experience.
- Strong attention to detail and process orientation.
- Ability to create clear and structured process documentation in English.
- Good working knowledge of Excel or Google Sheets including filters, reports, and pivot tables.
- Ability to independently manage multiple trackers, reports, and operational activities.
- Proactive mindset with strong ownership and follow-through.
- Strong written and verbal communication skills.
- Based in Hyderabad or willing to relocate immediately.
Preferred Experience
- Experience working with Keka HRMS.
- Experience maintaining operational trackers, registers, and reporting dashboards.
- Exposure to HR system rollouts or training coordination activities.
- Prior experience in IT services or technology organizations.
- Understanding of structured HR operations and process governance.
Working Style Expectations
We Value Professionals Who Are
- Highly process-oriented and organized.
- Passionate about building structured systems and documentation.
- Accurate and detail-focused in execution.
- Proactive in identifying process gaps and operational improvements.
- Comfortable working independently with minimal supervision.
- Confident in communicating findings, updates, and operational concerns professionally.
This Role May Not Be the Right Fit If You:
- Require constant reminders or supervision to complete tasks.
- View documentation and process tracking as secondary responsibilities.
- Prefer purely administrative or repetitive coordination work.
- Struggle with multitasking or maintaining operational discipline.
- Are unfamiliar with SLA-driven environments or process accountability.
Why Join TechBlocks?:
- Opportunity to contribute to building scalable HR operations and systems.
- Exposure to structured HR process management and HRMS operations.
- Collaborative and growth-oriented work environment.
- Opportunity to work closely with HR leadership and business stakeholders.
- Strong focus on operational excellence, accountability, and continuous improvement.
Skills Required
- 1-3 years of HR operations or HR coordination experience
- Strong attention to detail and process orientation
- Ability to create clear and structured process documentation in English
- Working knowledge of Excel or Google Sheets, including filters, reports, and pivot tables
- Ability to independently manage multiple trackers, reports, and operational activities
- Proactive mindset with strong ownership and follow-through
- Strong written and verbal communication skills
- Based in Hyderabad or willing to relocate immediately
- Experience working with Keka HRMS
- Experience maintaining operational trackers, registers, and reporting dashboards
- Exposure to HR system rollouts or training coordination activities
- Prior experience in IT services or technology organizations
- Understanding of structured HR operations and process governance
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The Company
What We Do
@TechBlocks we power the software defined industries (SDI) of today and tomorrow. We are a software engineering and consulting firm. We build modern digital value chains and businesses reimagined to create frictionless experiences for innovative monetization methods and drive unforeseen efficiencies. We are known to build world class custom platforms and products that are cloud native for some of the worlds largest brands. We are the go to technology partners for born in digital businesses that grew with us from "Concept to Commercialization" and have revenues between $100M - $10B. We help modern businesses transition just from a technology outsourcing mentality to help create globally distributed digital COEs and mature them. Our converged COEs that we create in partnership with our clients help power software factories that are extremely dynamic. We have created modern digital COEs and factories that are created with a single minded goal to future proof our clients businesses. Everything we do is centred around two philosophies and practices - Design Thinking and Lean Engineering. Whether it is building digital commerce platforms, marketplace for worlds largest retailers or smart utilities applications and products or digital health products/platforms that power wearables, patches or devices across healthcare landscape; we do it all with speed and sophistication that is unmatched in the industry
