HR Engagement & Development Partner

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

The HR Engagement & Development Partner owns HR's rhythms, connection, and capability growth. This role creates the infrastructure that keeps HR aligned, informed, and continuously developing across every team and career stage. It ensures HR operates through one coordinated calendar, one connected community, and one shared understanding of priorities while building the programs, experiences, and resources that strengthen HR capability over time.  This role serves as the steward of HR engagement, onboarding, development, communication, and knowledge-sharing, helping create a more connected, capable, and high-performing HR function.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is available.

• Guides development and coordination of Function or Line of Business strategy.
• Works with Function or Line of Business executive management to establish strategic framework to enable short and long-term business goals and objectives.
• Identifies and implements specific processes to manage the business strategic and operational planning process.
• Maintains and aligns business process and frameworks to USAA enterprise strategy process and framework.
• Builds and maintains Function or Line of Business specific strategic and operational roadmaps to ensure deliverables are met (current and future).
• Supports integration of change management plans and strategies for large, complex business specific initiatives that align with change management practices.
• Performs primary and secondary research and makes recommendations based on emerging trends, competitive threats, business process improvement, and opportunities.
• Guides team members as they perform research and analysis.
• Supports Function or Line of Business executive leadership with the design and coordination of the annual strategic planning and operational planning processes.
• Assembles key participants and guides and facilitates cross-functional teams in the strategy development and implementation of business solutions.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 5 to 8 years of experience in HR, learning and development, organizational effectiveness, employee engagement, program management, or related fields.
• Demonstrated experience leading cross-functional programs, communities, communications, or capability-building initiatives within a large and complex organization.
• Experience designing or managing onboarding, early-career, rotational, mentoring, or professional development programs.
• Experience building relationships and influencing across multiple stakeholder groups without direct authority

What Sets You Apart

• Strong organizational and planning skills, comfortable managing many moving pieces while maintaining a high-quality experience.
• A clear, consistent voice in writing and communication that creates alignment without unnecessary complexity.
• Ability to translate strategy into practical programs, experiences, and resources that drive engagement and capability growth.
• Strong facilitation skills with the ability to bring together diverse stakeholders, create alignment, and foster meaningful participation.
• Natural ability to build community, strengthen relationships, and connect people across teams and functions.
• Genuine investment in growing people, not just running programs.

Compensation range: The salary range for this position is: $93,770 - $179,240

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.