Job Description and Requirements
The Human Resources Employee Relations Specialist should have basic knowledge of the performance improvement process (counseling) and/or disciplinary action processes from previous employers. The Employee Relations Specialist will work with and provide consultation and guidance to managers at various levels to resolve employee issues and improve employee performance within the credit union (CU). Employee investigation experience is a plus. In addition, the Employee Relations Specialist may review contracts, red lines and suggest changes to contracts.
This position is for our ASC location, (main campus) located at: 1 IKEA-RBFCU Pkwy, Live Oak, TX 78233. The Human Resources Employee Relations Specialist will have the ability to work a hybrid schedule after the successful completion of training. The training period can vary and will take place at the RBFCU Administrative Service Center – Live Oak, Texas.
Essential Functions and Responsibilities:
Provide consultation and guidance to managers at various levels to resolve employee issues and improve employee performance within the CU.
Utilize consultation skills to assess situations verbally and in writing.
Assist with the CU's Affirmative Action Plan and EEO Reporting.
Review contracts, red lines and suggest changes to contracts.
May assist other areas of HR as needed, such as in recruiting, onboarding, benefits, payroll, and HRIS.
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).
Requirements:
High School Diploma/GED
Minimum one year of Employee Relations experience within a Human Resources department (experience with performance improvement, disciplinary actions and conducting investigations preferred)
Must be able and willing to commute to work location at: 1 IKEA-RBFCU Pkwy, Live Oak, TX 78233
Exceptional consultation skills
Ability to understand legal terminology a plus
Intermediate to advanced skills in utilizing Microsoft Office
Teamwork and dedication to building strong relationships with co-workers and managers
Must be able to multi-task, detail oriented and have excellent organization and communication skills
Maintain a positive attitude, professional appearance and provide a positive company image
Regular attendance is pertinent
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Skills Required
- High school diploma or GED
- At least one year of employee relations experience within a Human Resources department
- Experience with performance improvement and disciplinary action processes
- Employee investigation experience
- Ability and willingness to commute to Live Oak, Texas
- Exceptional consultation skills
- Ability to understand legal terminology
- Intermediate to advanced Microsoft Office skills
- Teamwork and relationship-building skills
- Strong multitasking, attention to detail, organization, and communication skills
- Professional appearance and positive company image
- Regular attendance
Randolph-Brooks Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Randolph-Brooks Federal Credit Union and has not been reviewed or approved by Randolph-Brooks Federal Credit Union.
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Retirement Support — A 401(k) program with employer contributions up to 10% and a notable match structure stands out as a core strength. This robust retirement support is consistently emphasized alongside other financial perks.
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Healthcare Strength — Medical, dental, and vision coverage begin on day one, complemented by employer‑paid protections and wellness resources. These benefits contribute meaningfully to total compensation.
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Pay Growth & Progression — Annual raises, bonuses, and a publicly raised entry pay floor to $20/hour signal active attention to pay progression. These measures help bolster overall earnings over time.
Randolph-Brooks Federal Credit Union Insights
What We Do
Randolph-Brooks Federal Credit Union (RBFCU) is the largest credit union in Texas, serving over 1 million members with assets exceeding $15 billion. As a not-for-profit financial cooperative, RBFCU is dedicated to helping its members save time, save money, and earn money through a network of over 60 locations offering low-cost financial services, loans, and convenient mobile banking applications.
