Are you the one colleagues turn to when an HR system issue gets complex? At NN Group, a large financial services company, you'll help to keep our global HR landscape stable and future-proof. Based in The Hague, you'll make a difference to 16,000 employees' lives every day and see the results of your work in practice across 10 countries.
What you are going to do
As an HR Digital Specialist at NN, you are the linking pin between HR business processes and our HR systems, like Workday, ServiceNow and a range of other HR applications. Support and change are at the heart of this role. You don't just solve the issue in front of you: you look at the bigger picture and advise on solutions that are stable, scalable and fit our processes. So doing, you give every employee easy access to the information they need, so they are better equipped to do their job: protecting what matters most to our 18 million customers.
Your responsibilities include:
- Advice: act as a trusted technology advisor to HR and the business, translating needs into sound, sustainable solutions and challenging requests where a better digital alternative exists
- Change: shape and guide changes from impact analysis and design to testing and go-live, keeping the whole chain of processes and systems in mind
- Support: take ownership of complex incidents and change requests across our HR system landscape, and find the root cause instead of the quick fix
- Project: contribute to projects as a digital expert and consultant
- Teamwork: collaborate with the other digital specialists in your team to deliver solutions with cross-functional impact in mind
- International collaboration: work together with our colleagues in 10 countries
- Continuously improving our digital HR processes so they are easy to use and as efficient as possible
- Sharing your knowledge and helping your colleagues get the most out of our technology
What we offer you
NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves.
We offer you:
- Salary between € 5,339 and € 7,119 depending on your knowledge and experience, based on 36 hours per week
- 13th month and holiday allowance are paid with your monthly salary
- 27 vacation days for a 5-day working week and three Diversity Days
- A modern pension administered by BeFrank
- Plenty of training and learning opportunities
- NS Business Card 2nd class, which gives you unlimited travel, also privately
Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
- Allowances for setting up your home office and for internet use
Who you are
- You have intermediate- or senior-level hands-on experience supporting and managing changes to HR systems, such as Workday and/or ServiceNow, including solution design, configuration, and setup
- You have experience developing Agentic AI solutions for HR systems, or you are enthusiastic about building your expertise in this emerging field
- You have solid knowledge of HR business processes and has expertise in at least one of the following areas: Learning and Development, Reward, Recruiting or Talent and Performance) and understand how processes and systems affect each other
- You are a strong advisor: you ask the right questions, weigh options and are confident enough to recommend the stable solution over the quick one
- You have a strong analytical focus and enjoy getting to the bottom of complex issues
- You keep your head cool and prioritize your tasks. You are enthusiastic and like to connect with people
Who you will work with
You will join a tight-knit team of dedicated digital HR professionals. As part of our team, you will work together with international colleagues based in 10 different countries. Our official office language is English, and your colleagues will have a wide variety of backgrounds, with a diverse range of ages and a good gender ratio. Our department is known for its friendly, informal vibe with a collaborative atmosphere that allows for knowledge transfer. We have regular after-work drinks and quarterly team gatherings.
With our team we have a hybrid way working and we work together at The Hague office regularly.
Any questions?
If you have any questions about the job or the job application, you can reach out to our recruiter, Denise van den Bos via [email protected].
Skills Required
- Intermediate- or senior-level hands-on experience supporting and managing changes to HR systems
- Experience with Workday and/or ServiceNow
- Experience with HR system solution design, configuration, and setup
- Experience developing Agentic AI solutions for HR systems, or enthusiasm for building expertise in this area
- Solid knowledge of HR business processes
- Expertise in Learning and Development, Reward, Recruiting, or Talent and Performance
- Strong advisory, analytical, problem-solving, prioritization, and communication skills
What We Do
NN Group is an international financial services company, active in 11 countries, with a strong presence in a number of European countries and Japan. Our roots lie in the Netherlands, with a rich history of more than 175 years. With our 16,000 employees, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu. NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO). For more than 175 years, our company has merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy. Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
