The Role
Coordinate end-to-end employee onboarding in Paycom, including background checks, drug screenings, I-9 verification, documentation, and workflow tracking. Maintain accurate HRIS and personnel records, support compliance audits and reporting, answer employee and manager questions, and collaborate with recruiting, payroll, operations, and hospital leaders. Help train managers, develop process resources, and improve HR workflows through technology, automation, and AI tools.
Summary Generated by Built In
HR Coordinator – Onboarding & Human Resources
Location: Austin, TX (Home Office)
Schedule: Full-time, hybrid; in-office 3 days per week
Schedule: Full-time, hybrid; in-office 3 days per week
Help Great Teams Start Strong
Every great veterinary hospital starts with a great team—and every great team deserves a great first day.
At Innovetive Petcare, we support a growing network of 80+ veterinary hospitals dedicated to providing exceptional care to pets and the people who love them. We're looking for a detail-oriented, service-driven HR Coordinator to support our human resources operations, manage the employee onboarding process, and help ensure new team members are ready to succeed from day one.
In this role, you'll coordinate the new hire experience from offer acceptance through their first day, oversee pre-employment screening and employment documentation, maintain accurate employee records, and serve as a trusted resource for employees and managers. You'll collaborate with Recruiting, HR Business Partners, Payroll, Operations, and hospital leadership to deliver a consistent, efficient, and welcoming onboarding experience across our organization.
If you're organized, proactive, comfortable managing multiple priorities, and excited to use technology to make HR processes more efficient, we'd love to meet you!
What You'll Do
Employee Onboarding and New Hire Coordination
- Manage the end-to-end employee onboarding process in Paycom, our human resources information system (HRIS), from offer acceptance through the employee's first day.
- Monitor onboarding workflows, track outstanding tasks, and follow up with new hires and hiring managers to ensure timely completion.
- Coordinate pre-employment requirements, including background checks, drug screenings, and professional license verifications, as applicable.
- Help create a positive, organized, and consistent onboarding experience for new employees joining our veterinary hospitals and home office teams.
HR Compliance and Employee Records
- Coordinate timely and accurate completion of Form I-9 and employment eligibility verification requirements.
- Support audits of I-9 forms, onboarding documentation, and employee personnel records.
- Maintain accurate employee information in the HRIS, regularly auditing records and correcting discrepancies.
- Handle confidential employee information with discretion and sound judgment while following established HR policies and procedures.
HR Support and Employee Service
- Serve as a first point of contact for general human resources questions from employees and managers.
- Provide responsive, professional support and direct questions to the appropriate HR team member when needed.
- Partner with Recruiting, HR Business Partners, Payroll, Operations, hiring managers, and external vendors to resolve onboarding and employment-related issues.
- Help train managers on hiring and onboarding procedures and develop guides, tools, and resources to simplify the process.
Reporting, Technology and Process Improvement
- Prepare monthly HR reports and support onboarding, compliance, and workforce metrics.
- Assist with annual HR reporting and compliance-related reporting requirements.
- Identify opportunities to improve, standardize, and streamline HR processes across a multi-site organization.
- Leverage HR technology, automation, and AI tools to improve productivity, reduce manual work, and enhance the employee experience.
What You'll Bring
- 1–3 years of experience in human resources, HR administration, employee onboarding, recruiting coordination, or a related field.
- Hands-on experience with onboarding workflows, Form I-9, background checks, and pre-employment screening processes.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks, deadlines, and competing priorities.
- Excellent written and verbal communication skills and a customer-service mindset.
- The ability to handle confidential information professionally and exercise sound judgment.
- A proactive, solutions-oriented approach and the ability to work independently while collaborating across teams.
- Proficiency with Microsoft Office applications, including Excel, Outlook, and Word, and experience navigating HRIS or other business systems.
- Comfort using AI tools and emerging technologies to improve efficiency, streamline workflows, and identify opportunities for continuous improvement.
- A high school diploma or equivalent.
Preferred Qualifications
- Experience with Paycom or another HRIS or onboarding platform.
- An associate or bachelor’s degree in human resources, business administration, or a related field.
- Experience supporting healthcare, veterinary medicine, or a multi-location organization.
- Experience with HR reporting, EEO-1 reporting, unemployment claims, or employment compliance audits.
Why Join Innovetive Petcare?
Make a meaningful impact. Your work will help new team members feel welcomed, prepared, and supported as they begin their careers with us across 80+ veterinary hospitals.
Enjoy a hybrid work environment. Work from our Austin home office three days per week, with flexibility to work remotely for the remaining two days.
Join a collaborative HR team. Partner with colleagues across Human Resources, Talent Acquisition, Payroll, and Operations who value teamwork, accountability, and continuous improvement.
Grow your HR career. Build hands-on experience across onboarding, HR compliance, reporting, HR technology, and process improvement while contributing to a growing organization.
Help advance exceptional pet care. We believe excellent pet care comes from exceptional teams. By helping our people start strong, you'll play an important role in supporting the hospitals and teams that care for pets every day.
Ready to Help Our Teams Start Strong?
If you're passionate about human resources, enjoy creating organized and welcoming employee experiences, and want to make an impact in a growing organization, apply today to join Innovetive Petcare as our HR Coordinator!
About
Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a dedicated support team to help veterinary practices prosper and grow. We run a successful business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better work-life balance, a strong, supportive community, and ongoing training and career development.At Innovetive Petcare, it all begins with an unparalleled team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics to the driven support team in our home office, our team is passionate about pet health. We are a culture-first company, working to redefine the veterinary lifestyle to allow professionals to advance through their veterinary medicine careers without burning out. We don’t just talk about it; we live it!Equal Opportunity Employer Policy Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Skills Required
- 1-3 years of experience in human resources, HR administration, employee onboarding, recruiting coordination, or a related field
- Experience with onboarding workflows, Form I-9, background checks, and pre-employment screening processes
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to handle confidential information professionally and exercise sound judgment
- Ability to work independently and collaborate across teams
- Proficiency with Microsoft Office applications, including Excel, Outlook, and Word
- Experience navigating HRIS or other business systems
- Comfort using AI tools and emerging technologies to improve efficiency
- High school diploma or equivalent
- Experience with Paycom or another HRIS or onboarding platform
- Associate or bachelor's degree in human resources, business administration, or a related field
- Experience supporting healthcare, veterinary medicine, or a multi-location organization
- Experience with HR reporting, EEO-1 reporting, unemployment claims, or employment compliance audits
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The Company
What We Do
We make life easy for veterinary practices. By assisting with the business side of your practice, veterinarians and teams are empowered to provide exceptional patient care. A fulfilling workplace culture is a critical foundation for hospital growth: happier employees do better work, which leads to better patient care. Exceeding client expectations transform into business results. By providing great benefits and career development opportunities, we can help your staff explore their passions and enjoy a healthy work-life balance. Because of this, your practice will be positioned to provide better medicine to even more patients.
