The Role
Provide first-line HR support and administration: manage starters, leavers, contractual changes, onboarding, employee records, and routine employee relations (absence, flexible working). Act as first point of contact for HR queries, own cases to resolution, maintain HR systems, support recruitment administration, ensure compliance and service levels, and identify process improvements.
Summary Generated by Built In
Greenergy delivers safe, efficient and reliable fuel solutions to customers across road, aviation and marine sectors. As an international transportation fuel supplier, we combine traditional and renewable energy solutions to support our customers through the energy transition.
Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to supply transport fuels in the UK, Ireland and Canada, as well as being a leading European manufacturer of waste-based renewables.
Are you organised, approachable and experienced in providing responsive and reliable HR support to employees and managers?
We’re looking for an HR Coordinator to join our HR team. Acting as a first point of contact for day-to-day HR queries, you’ll manage a broad range of HR administration, including starters, leavers, contractual changes, onboarding and employee records. You’ll also provide first-line support on routine employee relations matters, such as absence management and flexible working requests, taking ownership of queries through to resolution and escalating more complex matters where appropriate.
We’re looking for an HR Coordinator to join our HR team. Acting as a first point of contact for day-to-day HR queries, you’ll manage a broad range of HR administration, including starters, leavers, contractual changes, onboarding and employee records. You’ll also provide first-line support on routine employee relations matters, such as absence management and flexible working requests, taking ownership of queries through to resolution and escalating more complex matters where appropriate.
This role would suit someone with experience in HR administration or a shared services environment who combines strong attention to detail with a practical, customer-focused approach. You’ll be comfortable managing multiple priorities, handling confidential information and working collaboratively with HR Business Partners and specialist teams.
The role is based in our Manchester office, with hybrid working and a minimum of three office-based days each week. Some travel may be required across the region or wider business.
Key Responsibilities
- Act as the first point of contact for employee and manager people queries via the HR Services inbox/Workday helpdesk
- Manage all people administration associated with starters, leavers, and contractual changes
- Produce contracts, letters, and documentation in line with policy and employment legislation
- Provide first-line advice and support on routine employee relations matters, including absence, performance, and low-level conduct issues
- Own queries from receipt through to resolution, escalating appropriately where required
- Maintain accurate employee records across HR system
- Support recruitment administration, onboarding, and offboarding processes
- Ensure people processes are followed consistently and to agreed service standards
- Deliver a professional, friendly, and responsive service to employees and managers
- Identify recurring issues, risks, or process gaps and flag these to the HR Partner
- Support audits, reporting, and compliance requirements as needed
Skills, Knowledge and Expertise
Essential:
- Educated to A-level standard (or equivalent)
- Experience in a HR administration or shared services environment
- Experience handling employee queries and providing customer focused support
- Basic understanding of HR processes and UK employment law
- Excellent organisational and time management skills
- Strong customer service mindset and communication skills
- Ability to handle confidential information with discretion
- Problem-solving approach with the ability to escalate appropriately
- Ability to manage multiple queries and priorities effectively
- Team-oriented with a proactive and flexible attitude.
Desirable:
- CIPD Level 3 (Foundation) or working towards preferred
- Experience using HR systems (Workday)
- Exposure to employee relations case handling
- Experience working to SLAs or within a service delivery model.
Benefits
- Competitive compensation: Enjoy a competitive salary, enhanced by a discretionary bonus scheme that rewards both business and individual performance.
- Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
- Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
- Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
- Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
- Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
- Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
- Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
- Employee discount platform: Access exclusive discounts through our employee discount platform.
- Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.
Greenergy are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships.
About
Greenergy supply over 15 billion litres of fuel annually across the UK, Ireland and Canada – managing fuel supply chains from refinery gates to customer sites and managing over 500 deliveries per day. To deliver fuel to our customers, we have a 24/7 in-house haulage operation, Greenergy Flexigrid, made up of over 650 drivers and a fleet of over 250 tankers. Greenergy also owns and operates biodiesel manufacturing plants in England and the Netherlands that process waste oils sourced globally into biodiesel, which is used to displace diesel in road transport.For over 30 years, Greenergy has been investing in lower carbon renewable fuels that can be used in vehicles on the road today. As a leading European manufacturer of waste-based biodiesel, renewables are central to Greenergy’s strategy to support customers through the energy transition.Find out more about us at www.greenergy.com
Skills Required
- Educated to A-level standard (or equivalent)
- Experience in a HR administration or shared services environment
- Experience handling employee queries and providing customer focused support
- Basic understanding of HR processes and UK employment law
- Excellent organisational and time management skills
- Strong customer service mindset and communication skills
- Ability to handle confidential information with discretion
- Problem-solving approach with the ability to escalate appropriately
- Ability to manage multiple queries and priorities effectively
- Team-oriented with a proactive and flexible attitude
- CIPD Level 3 (Foundation) or working towards
- Experience using HR systems (Workday)
- Exposure to employee relations case handling
- Experience working to SLAs or within a service delivery model
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The Company
What We Do
Greenergy is a leading transportation fuel supplier, integrating traditional and renewable energy solutions. They are a leading European manufacturer of waste-based biodiesel and supply petrol and diesel, managing fuel logistics and infrastructure.
