HR Coordinator

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

The HR Coordinator manages daily Tier 0-1 employee inquiries, addressing concerns and resolving HR issues in collaboration with HR COE teams. As the primary point of contact, they handle requests through the case management system and email, while also supporting various HR functions such as recruitment, benefits, payroll, and HRIS in addition to processing new hire onboarding and internal movements for their designated region.

Location: Medford OR (preferred), open to hybrid

Schedule: Monday - Friday, 5am - 2pm PST

Compensation: The full salary range for this position is $16.85-$24.05/hr. The anticipated starting pay is $20.50-$21.00/hr, determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

What You’ll Do:  

• HR Inquiries: Monitor and resolve Tier 0-1 HR inquiries, providing accurate and timely responses via the case management system and email.
• New Hire Processes: Coordinate pre-employment and new hire administrative processes, including internal movements, ensuring compliance and quality standards are met.
• HR Administrative Support: Provide support for various HR functions, including recruiting, employee relations, compensation, benefits, training, and maintaining thorough knowledge of HR processes and systems.
• HR Systems and Reporting: Leverage HR systems such as ServiceNow and Workday to generate and analyze reports, ensuring data accuracy and compliance with internal and external guidelines.
• Documentation Improvement: Create, update, and revise documentation for HR processes, including SOPs, to ensure accuracy and consistency.
• Special Projects and Additional Duties: Assist with additional duties and special projects as assigned, contributing to overall HR operations.

What You’ll Bring:  

• Strong attention to detail with a sense of urgency.
• Excellent communication, time management, and system administration skills.
• Experience with ServiceNow, SharePoint, Workday, Excel, Outlook, PowerPoint, and Word preferred.
• Prior experience in a Human Resources role is preferred.
• 0-3 years of related experience.

We offer a comprehensive benefits package designed to support you and your family, including:  

• Competitive pay 
• Medical, Dental and Vision Plans 
• Paid Holidays
• PTO: 80 hours front-loaded on day 1  
• Short and Long-Term Disability 
• Paid Life Insurance 
• 401(k) Retirement Plan 
• Employee Stock Purchase Plan 
• Lithia Learning Center 
• Vehicle Purchase Discounts 
• Wellness Programs ​

For a more detailed view, visit: www.totalrewards.lithiadriveway.com. 

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.