NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
Role Summary:
We are seeking an experienced and dynamic HR Coordinator to join our team. You will act as a bridge between employees and producers, ensuring smooth HR operations while fostering a collaborative and creative work environment.
The HR Coordinator will support and improve our employee life cycle, payroll reports, HR processes and policies, employee relations and Compliance to effectively meet operational and regulatory requirements for NBCU in Mexico, tailored to the unique needs of the TV production industry.
*This is a six-month fixed-term position*
Responsibilities include but are not limited to:
HR Operations
- Direct contact and lead of HR payroll reports process to payroll vendor, ensuring the correct payroll inputs that need to be reflected into the periodical payment receipts to the employees
- Timely follow up to employees' areas, producer´s and vendors requests and clarifications to ensure that the production operation continues as expected
- Primary communication with Producers for any HR processes and requirements activation such as: Hires, Movements and Terminations, due to the production plan
- Manage the Onboarding and offboarding process based on producer's current plan, by creating an employee's attention execution that completes all; these plans may include a massive stage eventually
- Execute core HR processes, new hires, terminations, movements and changes, absences, contracts, HR formats by ensuring all the policies and procedures are communicated, understood and complied
- Make sure that cases or questions raised from employees or production´s requests are compliance with Mexican labor laws by documenting the details and responses to our Labor Attorney
- Maintain up-to-date and organized employee records, ensuring confidentiality and accuracy. As well as the HR handbook and HR mapping processes
- Supports the HR vendors management and invoices reviews, performance review cycles
- Promote a positive workplace culture that aligns with the company's policies and values and address workplace conflicts in support of the HR Manager with discretion and maintain high employee morale
HR Reporting and Analytics
- Prepare and analyze HR metrics such as turnover rates, diversity statistics, employee satisfaction, exit survey to present data-driven insights to Producers
- Elaborates HR dashboard and one-pager and leads its updates as expected
- Keeps HR Data base management and Org chart updated.
- Support with the data considered for the postmortem analysis and improvements
Qualifications
Basic Requirements:
- Bachelor's degree in accounting, business administration, etc.
- Demonstrated Experience working within HR processes and projects (1-2 years desirable)
- Strong verbal and written communication in both English and Spanish
Skills:
- Strong attention to detail
- Highly organized
- Effective communication skills - ability to communicate (both written and oral)
- Proactive/initiative - high degree of proactivity and initiative required
- Analytical skills
- Positive, can-do attitude and approach
- Teamwork and Collaboration
- Ability to resolve employee issues
- Service attitude
Additional Requirements:
- Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
Skills Required
- Bachelor's degree in accounting, business administration, or a related field
- 1–2 years of experience working with HR processes and projects
- Strong verbal and written communication skills in both English and Spanish
- Strong attention to detail and organizational skills
- Analytical skills and ability to prepare HR metrics, dashboards, and reports
- Ability to resolve employee issues and support employee relations
- Hybrid work schedule with office attendance at least four days per week
NBCUniversal Compensation & Benefits Highlights
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Healthcare Strength — Company materials indicate comprehensive medical, dental, vision, life, and disability coverage, with many benefits available from day one and added mental-health resources. Feedback suggests the healthcare offering is robust and accessible for eligible employees.
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Retirement Support — The retirement program is described as strong, featuring automatic enrollment and a meaningful company match to the 401(k). Feedback suggests this is a notable contributor to total compensation value.
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Parental & Family Support — The U.S. package highlights extended paid parental leave for primary caregivers (with additional time for non‑primary caregivers) plus fertility, adoption, and caregiving assistance. Feedback suggests these family supports are a standout element of the offering.
NBCUniversal Insights
What We Do
The Operations & Technology team at NBCUniversal powers the platforms and products behind the stories and experiences millions of people enjoy every day. Across entertainment, news, sports, theme parks, and streaming, our teams develop and support the infrastructure and production capabilities that help bring content and experiences to audiences around the world. Here, you'll solve complex challenges while shaping the future of media. NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Why Work With Us
For us, it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating, always solving and always ahead of competition.
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