HR Coordinator - Mexico

As an HR Coordinator, you will support the entire employee lifecycle, including:

• Working closely with talent attraction on coordinating interviews, managing candidate communications, and assisting with offer letter drafting.
• Administer all aspects of the onboarding process, including new hire communications, employment agreements, IT equipment coordination, live session scheduling, new hire buddy tracking, and accurate systems and records maintenance, ensuring a successful first day for all future JumpCloudians.
• Ensure timely tracking of our probation period, schedule evaluations, follow up with managers, update dashboards, manage the extension process, and maintain records and content guides.
• Process employee lifecycle changes in ADP (hire, promotions, merit adjustments, terminations).
• Manage communications, coordinate laptop retrieval, liaise with Payroll for final payments, facilitate exit interviews (Culture Amp).
• Support Benefits Administration, including managing the benefits lifecycle (renewals, enrollment, terminations), unemployment claims and assisting with parental leave management.
• Support HRBPs with Employee Relations cases in accordance with HR policies and procedures, best practices, and employment legislation.
• Contribute to Compliance & Audit Management, conducting process and data audits, supporting internal and external compliance (e.g., benefits, policies, HR operations).
• Support the analysis and reporting on HR metrics, delivering scheduled and ad-hoc reports, supporting People dashboards, and performing workforce data analysis.
• Support Employee Engagement initiatives, managing new hire/parent swag & and internal employee communications (birthdays, announcements).

You have:

• 2-4 years of experience in an HR or similar role.
• Excellent verbal and written communication skills in both English and Spanish.
• Excellent interpersonal and customer service skills.
• Organizational skills and proactive attitude.
• Analytical-critical thinking, keen attention to detail, and a process-oriented mindset.
• Working understanding of human resources principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines in a fast-paced and dynamic environment.
• Demonstrated expertise in prioritizing, multi-tasking, and performing assignments with minimal supervision.
• Ability to effectively communicate both verbally and in writing at all levels of the organization, including Senior Management.
• Demonstrated ability to exercise discretion, sound judgment, tact, and diplomacy in all communications.
• Proven experience maintaining confidentiality of assignments due to exposure to sensitive information and contacts.
• High level of proficiency in Google Suite and/or Microsoft Office.
• HRIS experience is a plus, or a strong technical aptitude and willingness to learn multiple systems.