Junior HR Business Partner [Melbourne - Onsite]
Who Are We
Hansen (ASX: HSN) is a global provider of software and services to the energy, water and communications industries. With our award-winning software suite, we help customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes.
Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies; and for our BSS/OSS solutions for the communications industry. Yet today our solutions are far broader than this – from enabling the strategic trading of energy resources, to gaining real insights from the data tsunami that smart meters enable and the ability to quickly sell products through our Catalog-driven solutions. Put simply, our solutions are essential ingredients in our customers’ commercial business model, providing them the ability to create and deliver these essential services, charge for them, and establish and maintain lasting relationships with their end customers.
Why This Role Matters
Drive strategic change. Empower leaders. Elevate HR.
As our Junior HR BP– ANZ, you’ll play a pivotal role in shaping the workforce strategy that drives growth, innovation, and cultural alignment across the region. This isn’t just about HR operations — it’s about influencing leadership, enabling transformation, and embedding a high-performance culture that positions Hansen for long-term success.
What You’ll Do
- Partnership: Partner with business leaders to connect, build and execute on HR priorities that align to business objectives. Provide strategic thought partnership to business leaders and HR Team that helps drive the success of the organizational KPI’s. Contribute to leadership transformation through consistent coaching on critical development areas. Partner/liaise closely with other HR centres of excellence ensuring a global approach to our initiatives.
- Organizational Effectiveness: Focus on engagement and retention of talent. Assess organizational needs by utilizing data-driven insights. Engage stakeholders to drive awareness, make recommendations, and take action to promote a better work environment. Partner closely with business leadership to align organizational structure to meet business objectives. Drive organizational effectiveness programs.
- Scale/Foundation: Develop strategy and build for a global scale while leveraging the work already done and ensure work can be leveraged by others. Proven ability to engage partners across the business for consultation to ensure success of initiatives and buy in of programs. Develop, drive and support global initiatives programs, ensure they have visibility and deliver their potential.
- Talent: Partner with leadership to ensure the right people are in the right roles to enable business to succeed. Provide leadership coaching on HR related areas. Support the development and execution of people management processes. (Incl. Performance management, engagement and feedback, succession planning and calibrations, comp reviews and career mapping). Develop and implement plans to encourage growth of high potential talent in critical roles while focusing on a culture that rewards high performance.
What You Bring
- Significant HR experience, including regional leadership in a global organization.
- Expertise in organizational design, leadership development, and succession planning.
- Experience in change leadership, with a track record of contributing to, or even leading, transformation.
- Strong grasp of talent analytics and the ability to use data to guide decision-making.
- Knowledge of Australian and New Zealand employment law.
- Ability to influence across matrixed, global environments and build coalitions.
- Bachelor’s or Master’s degree in HR, Business, or related field.
This is a full-time, on-site position based in our Melbourne office.
What Sets You Apart
- Experience in technology, software, or telecommunications industries.
- Expertise with HRIS systems (Oracle preferred).
We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and are committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process, please let us know.
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What We Do
Hansen Technologies (ASX:HSN) is a global software and services provider to the energy, water/utilities and telecommunications industries. The company currently serves more than 600 customers in over 80 countries, supported by a collaborative and diverse team that embraces the hybrid way of working. For connection and collaboration, we have more than 36 offices and development centres located around the world. Within the communications industry, 5G represents the next new frontier for our customers – that unchartered territory to create opportunities and capitalise on new business models and resulting revenue streams. In the energy sector, we are in the midst of a transition. The move to renewables and self-generated energy changes the traditional commercial model. Today, our customers are no longer in the era of supplying basic commodity services - they are in era of providing new energy services and related experiences. We help our customers traverse these challenges and opportunities and realise the next new monetisable experiences. And that is why our mission is to provide industry-specific software products and expertise that enables our customers to easily capitalise on the commercial opportunities of the evolving energy, utilities and communications markets. We make this possible by providing highly reliable, mission-critical software and specific industry expertise to help our customers more easily innovate and sell new services and market offerings, comply with changing market regulation, and power new business models in areas such as emerging sustainable energy supply, IoT, and new next-generation connected services. We aim to achieve this through long term collaboration with our customers and partners and through a global workforce of skilled professionals that embrace challenges and are committed to positive outcomes for our company, employees, customers, and the planet
