The HR Business Partner is responsible for managing the day-to-day HR operations of the Clinical Services team, with a focus on employee relations, leave management, employee engagement and compliance. This role ensures HR processes run smoothly, policies are applied consistently, and employees and managers receive responsive, accurate, and professional support. The HR Business Partner serves as a hands-on leader who balances daily HR administration with coaching, problem-solving, and process improvements.
TASKS AND RESPONSIBILITIES:
- Advise and support managers and team members with regard to employee relations issues, including support for performance issues and investigations into employee policy violations. Identify opportunities to reduce employee relation issues and proactively support team member performance.
- Partner directly with leadership to understand business goals and translate them into actionable initiatives, help build people manager acumen and accountability.
- Coaching and consultation to leadership with regard to employee engagement, including analysis and feedback of annual employee engagement survey results.
- Review and update People policies to ensure accuracy and alignment with current practices.
- Collaborate with other departments in the People/Payroll organization to ensure consistency and accuracy across all processes and documentation.
- Review employee inquiries received and respond to questions
- Serve as a trusted coach to leaders, helping them navigate change, foster engagement, and grow their teams.
- Ensure compliance and minimize risk by maintaining in-depth knowledge of employment law related to day-to-day management of employees
- Provide support for change and readiness plans, including creating communications that enable the successful launch of programs or processes.
- Maintain up-to-date knowledge of HR compliance requirements and best practices.
SKILLS|EXPERIENCE:
- Bachelor’s degree in Human Resources, Business Administration, or related field or 6–8+ years of HR experience, with a strong background in daily HR operations and employee relations
- Proven ability to handle confidential and sensitive information with professionalism.
- Strong knowledge of employment laws and compliance requirements.
- Excellent communication, problem-solving, and organizational skills.
- Proven experience handling complex employee relations cases and workplace investigations.
Similar Jobs
What We Do
MRO empowers healthcare organizations with proven, enterprise-wide solutions for the secure, compliant and efficient exchange of Protected Health Information (PHI). These solutions include a suite of PHI disclosure management services comprised of release of information, government and commercial payer audit management and accounting of disclosures. MRO’s technology-driven services reduce the risk of improper disclosure of PHI, ensure unmatched accuracy and enhance turnaround times. MRO additionally supports its clients’ current and future initiatives, including interoperability, meaningful use and health information exchange. To learn more, visit www.mrocorp.com.
