HR Business Partner

Posted Yesterday
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Sydney, New South Wales
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
At Qualtrics, our mission is to make business more human.
The Role
As an HR Business Partner, you will provide strategic HR support, advise leadership on people-related strategies, and enhance employee relations and retention through performance management and coaching. You'll also ensure compliance with employment laws and lead organizational change initiatives.
Summary Generated by Built In

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 23,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

HR Business Partner

Why We Have This Role

Qualtrics is seeking an energetic, self-motivated individual to join our team as a strategic HR Business Partner. Ideally, you will have a Bachelor’s degree and 10+ years of professional experience in Human Resources, as well as a thorough understanding of employment law within the Asia Pacific Region. If you have a strong ability to analyse data and problem solve, are a strong communicator who can build relationships through all departments, and want to work at a fast-growth tech company then Qualtrics could be the place you’ve been dreaming about. 

How You'll Find Success

  • Able to provide insightful data and contribute solutions 
  • Become an essential part of the Employee Experience team who can be a thought leader for the whole company 
  • Consult and coach Qualtrics leaders and employees on best practices 
  • Have outstanding organizational skills to juggle multiple priorities, and are a superb communicator 
  • Win the trust and confidence of our employees and stakeholders

How You'll Grow

  • Build strong focus on employee relations, performance management, engagement and retention activities, including an understanding of compensation and benefits 
  • Support line managers by driving a performance culture through coaching, facilitating talent assessments, and succession planning meetings 
  • Partner with and advise leadership on people-related strategy and decisions including organisational design, planning, and compensation
  • Become a subject matter expert in HR practices for Qualtrics, regional leaders, and country managers
  • Hone your strategic thinking and problem solving abilities by contributing to high-level business decisions and initiatives that will have local and global impact

Things You'll Do

  • Administer current benefits strategy; Ensure compliance with all relevant employment laws and regulations in all locations in which Qualtrics operates 
  • Solve all problems related to people and culture. Implement solutions throughout the company with various levels of complexity
  • Own employee life cycle surveys (new hire, development 360, engagement, exit, etc) and drive amazing organisational results
  • Lead and support organizational change initiatives, always ensuring a smooth transition and change experience for employees
  • Drive talent management initiatives, including performance management, succession planning, and talent development, to ensure a high-performing workforce

What We're Looking for on Your Resume

  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • 7+ years of experience in Human Resources as a Business Partner, Manager, or related in a fast-paced environment
  • Experience partnering across multiple business functions and stakeholders
  • Strong problem-solving and decision-making abilities and experience with a focus on the employee experience
  • High level of business acumen and ability to navigate complex corporate organizations
  • Adaptable, team player with a track record building and maintaining effective professional relationships
  • Good communication and project management skills

What You Should Know About This Team

  • A sense that you’re a builder within the community, and comfortable with ambiguity
  • A strong sense of accountability and co-ownership of challenges
  • A desire to work in an environment where priorities change as we learn
  • Ambition to help achieve our mission while progressing your career
  • Persistent and independent to get the task done without a lot of direction
  • A love for the all hands-on deck feel of a startup—no task too big or too small
  • Passion, grit, and enjoy organising chaos 

Our Team's Favorite Perks and Benefits

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
  • Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)
  • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space
  • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
  • We believe in sharing Qualtrics success which is part of the compensation for all employees 


The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

What the Team is Saying

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The Company
HQ: Provo, UT
5,000 Employees
On-site Workplace
Year Founded: 2002

What We Do

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally.

"We are in the business of empowering organizations to really understand what people want, and then act on it with empathy, speed, and scale. This is what Qualtrics Experience Management is really about." - Zig Serafin, CEO

Why Work With Us

We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.

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Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.

Typical time on-site: None
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