It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
About Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
About the Role
This is a Senior HR Business Partner role to support an operational workforce across our Distribution and Warehouse business. This is a highly visible role partnering closely with the site leadership team and operational leaders, providing strategic and hands-on support across employee relations, industrial relations, workforce management, performance management, safety, organisational change, and leadership coaching. A key focus of the role will be leading Enterprise Agreement negotiations, managing union relationships, and providing expert guidance on complex employee relations matters. This position will suit a resilient HR professional who thrives in fast-paced, blue-collar environments and is confident managing complexity, influencing stakeholders, and navigating sensitive situations.
Key Responsibilities
- Partner with leaders across Operations to provide trusted HR advice and build leadership capability and coach managers to drive positive people outcomes.
- Lead complex employee relations matters including performance, conduct, grievances, disciplinary processes, and workplace conflict.
- Lead Enterprise Agreement negotiations and support industrial relations activities, including union engagement and consultation processes.
- Provide guidance on employment legislation, Awards, Enterprise Agreements and workplace compliance.
- Support organisational change, workforce planning, and business transformation initiatives.
- Foster a strong culture of physical and psychological safety across the workforce.
- Manage workers compensation and return-to-work cases.
- Identify workforce trends and implement practical solutions to improve engagement, performance, and retention.
What We're Looking For
- 7+ years of experience in an HR Business Partner, Senior HR Advisor or equivalent role.
- Strong background supporting operational, manufacturing, warehouse, distribution, logistics, or mixed blue-collar and white-collar workforces.
- Demonstrated experience leading Enterprise Agreement negotiations and bargaining processes.
- Proven experience working within unionised environments.
- Strong employee relations capability, including investigations, performance management, and conflict resolution.
- Experience managing workers' compensation and return-to-work cases will be highly regarded.
- Strong understanding of employment legislation, industrial relations frameworks, and workplace compliance requirements.
- Ability to work in a fast-paced environment, balancing multiple priorities and initiatives.
What’s on Offer:
Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.
At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:
- Genuine Career Progression Opportunities
- Training & Development
- Competitive Remuneration Package
- Staff Purchase Policy and a generous Benefits Scheme
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
Final offers of employment are subject to the completion of relevant pre‑employment background checks.
If you're ready to make a significant impact in driving growth, then we welcome you to apply for the role of HR Business Partner. Join us and be part of a company that is shaping the future of the ICT industry!
Skills Required
- 7+ years of experience in an HR Business Partner, Senior HR Advisor, or equivalent role
- Experience supporting operational, manufacturing, warehouse, distribution, logistics, or mixed blue-collar and white-collar workforces
- Experience leading Enterprise Agreement negotiations and bargaining processes
- Experience working within unionized environments
- Strong employee relations capability, including investigations, performance management, and conflict resolution
- Experience managing workers’ compensation and return-to-work cases
- Strong understanding of employment legislation, industrial relations frameworks, and workplace compliance requirements
- Ability to work in a fast-paced environment while balancing multiple priorities and initiatives
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
-
Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
-
Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
-
Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
