HR Business Partner, SSC

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

The purpose of this job is to develop, implement and enhance human resource (HR) initiatives that align with organizational goals and deliver a work environment where team members can thrive.

In this role you will:

1. Work closely with senior leaders and HR teams to align policies with business objectives to address people challenges and drive meaningful results
2. Ensure that HR strategies and policies are integrated effectively to meet organizational needs and deliver enterprise initiatives
3. Provide expert guidance and mentorship to senior leaders to enhance productivity, improve retention and drive team member engagement
4. Assess and anticipate leader and team member needs across the organization and develop integrated solutions
5. Create and lead the execution of talent strategies that balance talent and skills and deliver meaningful results
6. Ensure business continuity through the development of leaders at all levels and the creation and execution of detailed succession plans
7. Analyze trends and metrics to develop solutions, programs, and policies that eliminate or minimize risk and improve culture
8. Drive leadership accountability and consistency in the application and execution of discipline across all levels
9. Serve as subject matter expert and key point of contact for senior leadership on all HR matters
10. Manage and resolve complex employee relations issues including conducting effective, thorough, and objective investigations
11. Direct compliance of federal, state, provincial, and company HR policies and regulations (e.g., Wage and Hour, FMLA, FLSA, ADA, EEO)
12. Maintain internal control environment in accordance with Sarbanes-Oxley

• Bachelor’s degree in business administration or human resources management required
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred
• Minimum five years’ experience in employee relations, talent management and talent acquisition preferred
• Intermediate Microsoft Office skills
• Interpersonal and relationship building skills
• Strong decision making, problem solving, and judgment skills
• Strong written and verbal communication skills
• Ability to remain objective and use tact to resolve team member issues
• Ability to think strategically
• Internal networking and teamwork
• Ability to courageously negotiate, influence others and challenge assumptions
• Team building skills
• Demonstrate integrity and ethical behavior
• General office work requiring sitting or standing for long periods of time
• Working around heavy machinery (diesel islands) and restaurant equipment
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship.

• Nation-wide Medical Plan/Dental/Vision
• 401(k) Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Weekly Pay

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