The PX Lead for IMEA is BTS's dedicated HR Business Partner for the UAE, Africa and India offices (approximately 65 people). Reporting to the Head of People Experience, MOW (most of the world), the role is the strategic and operational people partner to IMEA leadership, aligning workforce decisions with business priorities across the full employee lifecycle. This role emphasizes creating capacity for leaders, accelerating the talent agenda, stewarding the culture, leveraging data/analytics, and improving / streamlining global & MOW PX processes.
What you will do
Business partnering
• Serve as the trusted HR partner to IMEA leadership and people managers, participating in meetings, talent reviews, and workforce planning discussions
• Advise on org design, span of control, and structure changes as the business evolves
• Advise leaders
Recruitment and onboarding
• Own end-to-end hiring for IMEA roles: briefing managers, coordinating search and headhunters (where needed), managing candidate experience up until onboarding.
• Apply the MOW Recruitment Process and keep an accurate view of open roles and pipeline health.
Talent management and succession
• Run the annual talent review cycle for IMEA, ensuring calibration and succession plans for critical roles
• Partner with managers on career development and internal mobility across the sub-region
Learning and development
• Identify skill gaps and coordinate leadership development, upskilling, and career pathing
Manager coaching, ER & policies
• Coach managers through performance conversations, team dynamics, and change management
• Handle ER matters directly, escalating to head of PX or legal when required
• Stay current on local employment law across UAE, South Africa, and India, while keeping policies updated.
Data, engagement and change
• Use workforce data (headcount, turnover, survey results) to identify risks and recommend action. Analyse data and create ad hoc reporting info for leaders.
• Drive the engagement survey locally and the follow-up action plan.
• Lead local rollout of MOW-wide people initiatives and support organizational change
Offboarding
• Manage resignation/termination processing and exit interviews, ensuring a professional and compliant exit experience
What you bring
• 6+ years progressive HR experience, including HRBP or generalist roles
• Multi-market exposure across the Middle East, Africa, and/or India. Preferably with an international background, with the ability to navigate cross-cultural dynamics effectively.
• Comfortable operating as a strategic partner and a hands-on operator
• Strong data literacy: comfortable with dashboards and people analytics
• Excellent stakeholder management and influencing skills
• Consulting mindset: a proven ability to solve complex business challenges and drive measurable outcomes.
• Fluent English; Arabic or another local language is a plus
About BTS
BTS is a global professional services firm founded in 1986 in Stockholm, helping organizations move from strategy to execution through leadership development, coaching, and talent transformation. With over 1,200 experts across six continents, BTS partners with many of the world's largest companies.
Reports to: Head of People Experience, MOW
Location: Johannesburg, Dubai, or India (other locations e.g. Egypt possible)
Scope: UAE, Africa, India
Skills Required
- 6+ years progressive HR experience, including HRBP or generalist roles
- Multi-market exposure across Middle East, Africa, and/or India
- Experience operating as a strategic HR partner and hands-on operator
- Strong data literacy, comfortable with dashboards and people analytics
- Experience managing end-to-end recruitment, onboarding, talent reviews and succession planning
- Knowledge of local employment law across UAE, South Africa, and India
- Excellent stakeholder management and influencing skills
- Consulting mindset with ability to solve complex business challenges and drive measurable outcomes
- Fluent English
- Arabic or another local language
What We Do
BTS is a global professional services firm headquartered in Stockholm, Sweden, with over 1,200 professionals in 36 offices located on six continents. For more than 30 years, BTS has helped the world’s leading companies turn strategy into results. Together, with our clients, we create powerful experiences that have a profound and lasting impact on businesses and their people. BTS believes success comes from people understanding how their daily work impacts business results, so BTS provides the skills, tools, and knowledge people need to take the right action at the right moment. BTS has expertise in behavior change and cares deeply about both delivering results for clients, ensuring that people do the best work of their lives. Engagements range from embedded multi-year transformation projects to brief, targeted capability development. It’s strategy made personal. BTS’s services include: • Strategy execution and business transformation • Leader readiness and development • Go to market • Talent selection and succession BTS’s areas of expertise include: • Strategy execution • Business acumen • Leadership development • Leadership coaching • Executive coaching • Assessment • Change and transformation • Executive and team performance • Innovation and digital transformation • Sales and marketing • Diversity, equity, and inclusion • Digital services We’ve partnered with over 1,200 organizations, including over 40 of the world’s 100 largest global corporations. Our major clients are some of the most respected names in business: Microsoft, SAP, AT&T, Chevron, Coca-Cola, Unilever, Citigroup, Salesforce, and Tencent. BTS is a public company listed on the Nasdaq Stockholm and trades under the symbol BTS B. For more information, please visit www.bts.com
