HR Business Partner Lead

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated HR Business Partner Lead, you will serve as the primary focal point for Human Resources strategies, issues and needs of an assigned group of Staff Agencies or Business. You will identify Human Resources implications of both strategic and operational plans being proposed by the staff agency or business.

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ or Tampa, FL.

Relocation assistance is available for this position.

What you'll do:

• Consult with assigned business leaders to understand business strategy/drivers and identify corresponding HR capabilities required to achieve operational and strategic priorities.

• Responsible for the implementation and ongoing management of all Succession Planning, Diversity & Inclusion, Performance Management and Top Performer identification strategies and programs within assigned Company or Staff Agency; provides feedback to Talent COE on effectiveness of enterprise programs.

• Lead moderately complex Organization Design efforts.

• Accountable for the strategic workforce plan and associated Cost of Labor for assigned Company or Staff Agency; proactively partners with CFO and Workforce Planning organizations to ensure operational and strategic workforce plans are properly budgeted and aligned.

• Provide executive coaching to business leadership.

• Provide business inputs and feedback to HR through the CoEs, Solutions Delivery and HRBP Executive to improve the effectiveness and relevance of HR policies, programs and services.

What you have:

• Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 8 or more years of relevant work experience in one or more human resource disciplines, or general business consulting/analysis or business management experience, to include 4 or more years experience in leading cross-functional teams or projects requiring strong collaboration, facilitation and negotiation skills.

• Demonstrated ability to assess and make decisions of a complex nature that aligns to Enterprise and/or CoSA objectives.

• Demonstrated ability to effectively communicate and influence at all levels within the assigned CoSAs or functions and/or cross-CoSAs.

• Subject-matter-expert knowledge of data analysis techniques and tools and Microsoft Office applications including Word, Excel and PowerPoint.

What sets you apart:

• HR experience supporting a customer contact center.

• HRBP experience in a mid-size to large financial institution.

• Functional (Back-end) Workday experience.

Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.