The Human Resources Business Partner ( HRBP) will serve as a seasoned partner to assigned Logistic Centers. This role involves providing advanced counsel and comprehensive solutions on people and organizational issues, with a focus on driving a high performance culture, fostering employee engagement, and ensuring alignment with company, and HR policies & practices. The Senior HRBP will take a lead role in HR projects, contribute to talent development at all levels, and ensure compliance with all relevant policies/regulations.
Responsibilities:
Partnership & Advanced Advisory:
- Serve as a lead partner to assigned logistic centers, influencing decision making at senior levels and proactively contributing to the overall HR strategy with a focus on business challenges.
- Provide expert advice and consultative HR solutions, acting as a primary point of contact for people issues and organizational development initiatives.
- Act as an employee advocate and provide HR business partnership to site and departmental leadership teams to drive staff engagement, talent retention, and high potential development.
- Guide the headcount planning/execution process for assigned areas, ensuring optimal resource allocation.
- Proactively initiate and leverage HR analytics to provide data-driven insights that contribute to business progress, strategic planning, and forecasting.
- Lead the implementation of performance management to cultivate a consistently high performing culture, including coaching leaders on performance optimization.
- Drive HR initiatives and projects for the assigned LC’s/populations, including contributions to recruitment process ensuring timely and effective hiring.
- Co-implement talent development and management programs, including transfers, talent rotation, and development initiatives.
- Provide coaching and mentorship to senior team members and managers, specifically addressing leadership and team development needs.
- Oversee and enhance a healthy organizational climate, ensuring the efficient execution of established human resources policies and procedures, often leading policy refinement initiatives.
- Manage and provide guidance on day-to-day operational HR work, including cases related to attendance, leaves, and payroll variable calculations.
- Act as a primary liaison with the HR Head Office team for critical employee requests and inquiries, troubleshooting issues and ensuring seamless service delivery.
- Ensure compliance of HR practices with all legislative, regulatory requirements, industry standards, and internal policies and guidelines, often acting as a subject matter expert in compliance.
- Proactively identify and mitigate HR-related risks within the assigned LC’s.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. A relevant advanced professional HR certification (e.g., SHRM-CP) is strongly preferred.
- Minimum of 5+ years of progressive experience in Human Resources, with at least 2-3 years specifically in a dedicated HR Business Partner role, preferably within a large, complex organization or a fast-paced, dynamic industry.
- Extensive proven experience in partnering directly with various levels of management to develop and deliver HR solutions that directly impact business objectives.
- Demonstrated advanced track record of successfully leading and managing employee relations cases, driving comprehensive performance management cycles, and implementing talent development and retention initiatives.
- Proven ability to operate with a high degree of autonomy, exercise sound judgment, and provide strategic counsel on sensitive HR matters.
- Experience in leading cross-functional HR projects and initiatives.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
- Advanced HR certification (e.g., SHRM-SCP, SPHR).
- Minimum of 5+ years progressive HR experience, including 2-3 years in an HR Business Partner role.
- Proven experience partnering with management to develop and deliver HR solutions impacting business objectives.
- Experience leading and managing employee relations cases, performance management cycles, and retention initiatives.
- Ability to operate with autonomy, exercise sound judgment, and provide strategic counsel on sensitive HR matters.
- Experience leading cross-functional HR projects and initiatives.
What We Do
Misr Technology Services (MTS) has been established as an Egyptian joint stock company. The shareholders’ structure consists of the “Ministry of Finance”, the Egyptian Company for the Management of Financial Facilities “eFinance”, the “National Investment Bank”, the “Egyptian Company for Investment Projects”, and “Amiral Management Corporation”. MTS is the technical arm of the Ministry of Finance in the field of customs and its relationship with taxes. Misr Technology Services (MTS) was awarded a contract with the Ministry of Finance to “enhance the current trade across borders system in Egypt using “Single Window” concept”. The project was code named “NAFEZA”. NAFEZA System is a platform upon which an integrated set of business applications operates to automate & orchestrate import/export/transit cargo clearance activities from cargo arrival to cargo clearance using a “Single Window” concept. With the project extension to implement “Advance Cargo Information“ concept to control the importation process prior to loading shipments from the countries of export, NAFEZA System currently controls the importation process end-to-end. In this regard, NAFEZA System represents the single point facility for Egyptian importers, exporters, brokers, shipping lines, and freight forwarders (Trade Community) to submit electronic data/documents and/or lodge data to Customs remotely in a secure manner. It also represents the only façade for communication between the Trade Community and the designated government authorities operating inside and/or outside the port (Government). This is achieved using online services on NAFEZA portal. Furthermore, NAFEZA provides customers services through a network of Logistic Services Centers which MTS established at the ports.
