HR Bilingual Coordinator

HR Coordinator – Human Resources

Position Summary: Provide HR support for a high-volume DC workforce, who facilitates the processing and distribution of merchandise in a cost effective, safe and customer service oriented manner. Work among a team of HR professionals to support and develop the distribution center team through talent acquisition, internal movement, and associate retention. 

Responsibilities: 

• Show Passion, Innovation and Teamwork through a focus of People and Integrity – AEO’s core values! 
• Act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success. 
• Ensure quality customer service standards are met in an efficient and innovative manner; answering and assisting associate requests and general questions  regarding policies,  leaves of absence, pay issues, and other administrative functions. 
• Encourage the two-way communication process and reinforce AEO’s Open Door Policy. Provide professional and impactful written and verbal translation support in Spanish and English.
• Support the Talent Acquisition lifecycle for DC Hourly associates. This includes serving as a subject-matter expert for AEO’s internal and external staffing strategies and tools. 
• Support new hire onboarding by conducting new hire orientation as necessary as well as entering updates into the HRIS and timekeeping systems.
• Play a key role in vendor relations for contingent labor staffing by processing temp to hire conversions of contract workers to full-time hourly positions
• Use workforce planning tools and metrics to advise on staffing needs and challenges.  
• Process internal promotions, interest to move process, lateral moves and shift transfers 
• Assist department with administrative functions: 
  • Maintain, organize and prepare orientation folders and personnel files 
  • Ensure privacy of personnel data regarding personnel records       
• Assist with annual Benefits Open Enrollment and Culture Survey communication and activities. 
• Promote and maintain high employee morale and safety. 
• Other duties as assigned. 

Qualifications: 

• Associates degree and/or experience is required but the ideal candidate will have a Bachelor’s Degree in Human Resources or related field 
• 2+ years of previous Human Resources experience is preferred 
• Bi-lingual skills required: English/Spanish. Professional translation experience preferred. 
• Exceptional interpersonal, oral and business writing communication skills, including a strong telephone presence.
• Ability to work in a deadline-oriented environment, with critical attention to detail, organizational skills and accurate reporting. 
• High degree of proficiency MS Office Suite, Google Workspace, & Internet applications
• Must be able to work flexible hours when needed. 

Pay/Benefits Information:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.  For additional information, please click here.
• AEO may also provide discretionary bonuses and other incentives at its discretion.