HR Manager

Join Sangoma, a leader in business communications, as our HR Associate Sangoma is committed to Empowering Businesses with Essential Communications through our cutting-edge Unified Communications, UCaaS, CCaaS, VOIP, and Hybrid solutions, enhancing connectivity and streamlining communication for organizations of all sizes. In this role, you will play a dual role in IT recruiting and HR generalist responsibilities. This individual contributor role requires a proactive, analytical thinker with a Level of detail who enjoys collaborating with multiple teams. This hybrid role is best suited for someone who is comfortable aligning with North American hours. This role is hybrid and will report into HR team in North America.

Your Role:

IT Recruiting (50% of the time)

• Source, screen, and engage top technical talent across multiple functions.
• Partner with hiring managers to define job requirements and develop innovative sourcing strategies.
• Manage the full cycle recruiting process, from interview coordination to offer negotiations.
• Provide a stellar candidate experience, ensuring a seamless and engaging hiring process.
• Analyze recruiting data and metrics to improve efficiency and hiring outcomes to create monthly reports.
• Represent the company at job fairs and networking events to attract diverse talent.

HR Generalist Responsibilities (50% of your time)

• Be the expert on India HR policies and partner with the Corporate HR team to develop and implement appropriate policies and guidelines.
• Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters.
• Support activities centered around the employee experience of onboarding, transfers, and offboarding.
• Assist with employee relations, performance management, and compliance initiatives.
• Maintain accurate HR records and support HRIS data integrity.
• Generate reports and insights to support data-driven HR decision-making.
• Contribute to training and development initiatives to enhance employee growth.
• Partner with the HR team to drive engagement, culture, and continuous improvement projects.
• Coordinate with partner vendors (e.g., HMO, training providers, recruitment agencies) to support HR programs and benefits.
• Perform other related tasks as may be assigned from time to time as required.